App Review

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App review is the process of evaluating apps and app updates submitted to the App Store to ensure they are reliable, perform as expected, and follow Apple guidelines.

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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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7.5k
Mar ’25
Preventing Copycat and Impersonation Rejections
In this post, we'll share tips to help you submit apps that deliver original ideas to your users. When working on your app, focus on creating interesting, unique experiences that aren't already available. Apps that actively try to copy other apps won't pass review, and accounts that repeatedly submit copycat apps or attempt to impersonate a service will be closed. The rules that prevent copycat and impersonator apps from being distributed on the App Store are described in App Review Guideline 4.1: 4.1 Copycats (a) Come up with your own ideas. We know you have them, so make yours come to life. Don’t simply copy the latest popular app on the App Store, or make some minor changes to another app’s name or UI and pass it off as your own. In addition to risking an intellectual property infringement claim, it makes the App Store harder to navigate and just isn’t fair to your fellow developers. (b) Submitting apps which impersonate other apps or services is considered a violation of the Developer Code of Conduct and may result in removal from the Apple Developer Program.(c) You cannot use another developer’s icon, brand, or product name in your app’s icon or name, without approval from the developer. These requirements help make the App Store both a safe place for people to discover apps and a platform for all developers to be successful. Best Practices Here are three best practices that will help you submit apps that follow App Review Guideline 4.1: 1. Submit apps with unique content and features. People want apps that provide unique experiences. Find areas that aren't currently being served and build compelling apps for those audiences. Do: Create apps that provide a new experience or a unique spin on an existing concept. Design original, delightful interfaces that elegantly meet your user's needs. Don't: Don’t imitate the features and functionality of other apps. Don’t copy the look and feel of other apps, such as using an identical user interface design. 2. Make sure App Store metadata only contains relevant information and content you either own or have permission to use. The metadata provided in App Store Connect is used to populate your app's product page on the App Store. People rely on this metadata to learn about your app and what it has to offer. Leveraging the popularity of another brand or app, either by including irrelevant references or protected content, is misleading and won't help your app succeed. Do: Use engaging, descriptive language to describe your unique app. Create original content that best represents your app, such as screenshots showing the actual app in use. Don't: Don't use protected material you do not have the necessary permission to use, such as app icons that are similar to icons of a popular app. Don’t include irrelevant references, such as popular app names or trademarked terms, in any metadata fields. 3. Provide information that is authentic and verifiable. People want to know the developers behind their favorite apps are who they say they are. It's important to continually review and provide up-to-date information, including the developer or company name listed on your Apple Developer Program account, the Support URL listed on your app's product page, and other helpful information. This will enable your users to contact you when they need help and it will also hinder people who may try to impersonate you, your app, or your service. Do: Make sure all information, resources, and documentation related to your account and apps are current and accurate. Don't: Don’t provide inaccurate information or resources, such as directing people to outdated support pages. Don’t provide fraudulent documentation. Accounts that submit fraudulent documentation will be removed from the Apple Developer Program. Support Incorporating these best practices into your app's development will help you submit apps that follow App Review Guideline 4.1. If you need additional assistance, consider taking advantage of one of the following support options available from App Review: If your submission has been rejected, reply to the message from App Review in App Store Connect and request clarification. Request an App Review Appointment to discuss the results of our review. Appointments are subject to availability, and take place during local business hours in your region on Tuesdays and Thursdays. If you believe your app follows the App Review Guidelines, consider submitting an appeal to the App Review Board. Resources Learn about foundational design principles from Apple designers and the developer community. Learn how to create engaging App Store product pages. Note that apps that violate intellectual property rights are subject to removal through the App Store Content Dispute process. If you believe an app on the App Store violates your intellectual property rights, you can submit a claim.
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6.2k
Nov ’25
Subscriptions load in TestFlight sandbox but not during App Review — 2.1(b), third rejection
Our first submission has now been rejected under Guideline 2.1(b), with the message: "the in-app purchases do not load successfully." Each review was performed on an iPad Air 11-inch (M3) running iPadOS 26.6. The app sells only auto-renewable subscriptions. We cannot reproduce the failure, and we have verified every part of the configuration we can think of. WHAT WE VERIFIED (via the App Store Connect API, not just the UI) Two subscriptions in one group, state READY_TO_SUBMIT Product IDs exactly match what the app requests Available in 175 territories, including the United States Prices set, en-US localizations present for both products and for the group App review screenshots attached to both, state COMPLETE Both subscriptions are included in the review submission (READY_FOR_REVIEW) Paid Apps Agreement: Active. Bank account: Active. Tax forms: Active. WHAT WORKS On our own devices, installed via TestFlight (sandbox environment), the products load correctly and a purchase completes and activates as expected. This works on both a real Apple ID and a Sandbox Tester account. WHAT WE OBSERVED FROM THE REVIEW SESSION We use RevenueCat. Their server-side API returns our offering with both packages and the correct product identifiers, so the offering metadata is fine. Our backend also shows that the reviewer's session reached our servers and signed in successfully at the review timestamp, so the device had working network connectivity. That leaves StoreKit itself returning no products on the reviewer's device, which is what empties the offering. QUESTIONS Are there known conditions under which StoreKit returns no products in the App Review sandbox for subscriptions that are in "Ready to Submit" and are attached to the same submission as the binary? For an app that has never been approved, is product loading during review handled differently from a normal sandbox session on a released app? Is there any way to obtain diagnostics from a review session, or to ask the reviewer for a screenshot of the failing screen? Replies in Resolution Center so far have only repeated the original rejection text. Is there anything specific to iPadOS 26.6 that could affect StoreKit 2 product lookups? For the next submission we have added a timeout and automatic retries around the product lookup, plus a visible retry control instead of a spinner, in case the failure is a transient cold-start timeout. But we would rather understand the actual cause than keep guessing. Any pointers appreciated.
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Version 1.1 "In Review" for 21 days, no communication (App ID 6794310965)
Hi everyone, I’m hoping someone here has seen something similar, or maybe someone from the App Review team can shed some light on this. I have a small game, Cryospire, that shipped as 1.0 earlier this year. App ID is 6794310965, bundle ID com.janewilliams.cryospire. I submitted version 1.1 on August 12, 2026 at 9:34 AM, and it went into “In Review” at 11:19 AM the same day. At the time I thought that was a good sign, but it’s now September 2 and the status hasn’t changed since. So it’s been sitting in review for 21 days. I’ve checked the Resolution Center and there are no messages or open threads. I’ve also checked my email (including spam) and haven’t received anything from App Review. The update itself isn’t a major technical change from 1.0. Same entitlements, no new permissions, no new SDKs. It’s mainly new features. Has anyone else had a build stay “In Review” for three weeks recently? I’m trying to figure out if this is just an unusually long review or if the submission might be stuck somewhere. Also, is there any way to reach an actual person about this besides the regular Contact Us form? And if someone from App Review happens to see this, I’d really appreciate it if you could take a look at the App ID above. Thanks!
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Games taking longer in review lately? 1.3 update at 13 days (App ID 6792792341)
Hey guys, quick question My game Astral Drop — Merge Puzzle (App ID 6792792341) has had a few updates approved before, usually within a day or two. Version 1.3 has been stuck this time though. I submitted it on Aug 20, it only moved to “In Review” on Aug 27, and it’s still there as of today. No messages in the Resolution Center, no rejection, nothing unusual in the update either. Is anyone else seeing really long review times lately? Also, is it worth contacting App Review at this point, or does that not really help? If someone from the App Review team sees this, I’d appreciate a look. Thanks!
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Red badge on App Review after re-submit stays?
TLDR: My app was rejected and i re-submitted a fixed build. Now i still keep seeing that red badge and im worried that i need to act on something but i can't figure out what it is. The actual status is "Waiting for Review" and inside the rejection thread i replied to their message and there is no red mark in there and it's all saying "Waiting for Review" in there too. I also don't want to just cancel and loose my potentially still active queue spot.. so i wonder, is this common? Background: New app, first ever submission, iOS 1.0. Aug 22 -> First submitted for review. Day 4 -> Reviewed and rejected on two guidelines: 5.1.1(iv) for the wording of the location permission primer, and 5.6 for the renewal price not being displayed as clearly as the first-year price. Day 4, about three hours later -> Both issues fixed, a new build uploaded, and the submission sent back. It kept the same submission ID. Day 5 to Day 11 -> No change at all. Still "Waiting for Review". It has never shown "In Review". So the first review was done in 3 days, and the resubmission has now been waiting more than twice that: 7 calendar days/5 business days.
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App stuck in "Waiting for Review" for 10 days (Submitted Aug 13)
Hi all, My app has been stuck in the "Waiting for Review" status since August 13 (US Time), and today is August 23. It has been 10 days without any status updates or messages from the App Review team. App ID: 6800282515 Submission Date: Aug 13, 2026 Developer Support Request Submitted: Aug 19 (No response yet) Expedited Review Requested: Aug 20 (No response yet) Current Status: Waiting for Review Since both support inquiries and expedited requests haven't received a reply after several days, I am concerned there might be an internal system hold or communication breakdown regarding this submission. Could someone from Apple please look into this or advise if any additional documentation/action is needed from my side? Thanks for your help!
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Clarification Needed Regarding Guideline 4.3 - Duplicate Content
Hello, I am facing a recurring issue during the review process of my app, FlexicX, and I am struggling to understand the exact concerns raised by the App Store Review Team under Guideline 4.3. Each time I submit my app, I receive a response stating that it duplicates the content and functionality of other apps already on the App Store and is therefore considered a form of spam. However, no specific examples or comparisons are provided to help me understand which parts of my app are considered problematic or why. I submitted an appeal over a week ago but have not received any substantive response. Each time I contact support, I receive nearly identical replies, reiterating that the app duplicates functionality, but no clarification is given as to what exactly they believe is duplicated. This lack of detail is incredibly frustrating and makes it feel like the guidance is to simply “throw out the app and remake it,” which is neither realistic nor fair. FlexicX is a highly innovative game that has already garnered a large following. It has hundreds of thousands of downloads on Google Play and a growing community eagerly awaiting its release on iOS. The game has a dedicated YouTube channel where players share their excitement, gameplay, and feedback. Our game offers unique and groundbreaking features, including: • A proprietary softbody physics engine that delivers realistic, real-time deformation and energy transfer. • The ability to grab, drag, and manipulate vehicles with a finger, providing unparalleled interactivity. • Advanced replay functionality, allowing players to save and review their gameplay. • The option to program movements for AI-controlled bots, creating dynamic and engaging scenarios. • A variety of realistic crash scenarios and customizable vehicles for players to experiment with. • High-performance softbody physics that run smoothly even on mobile devices. • A focus on realism and creativity, enabling players to explore car destruction in ways not possible in any other app. Despite these unique features, I continue to receive feedback asking me to make the app “unique.” However, without clear examples or detailed explanations of what aspects are being flagged, it is extremely difficult to understand how to address this feedback. I understand the importance of maintaining a diverse ecosystem on the App Store, but our app is truly one of a kind. While some apps may claim to have “softbody” physics, their implementations are often superficial or static. FlexicX is the only app that provides a full-fledged, real-time softbody physics experience, delivering unparalleled realism and excitement to players. Our community is eagerly waiting for the iOS version of the game, and it is disheartening to be unable to move forward due to vague and unclear feedback. Could anyone provide advice or share their experience in addressing such issues? Is there a way to request more detailed feedback or examples from the review team to better understand their concerns? Without this, it feels impossible to know how to proceed. Thank you for your time and support!
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Unable to Submit Reinstatement Request After Account Termination
Hello, I am posting here because I no longer have access to the communication channels that were previously available to discuss my developer account with Apple. My appeal was denied, but Apple informed me that I could submit a reinstatement request after addressing the concerns that had been identified. Following that communication, I spent considerable time reviewing my applications, metadata, screenshots, codebase, user flows, and business practices. Although I do not believe my account was involved in dishonest or fraudulent activity, I nevertheless made extensive changes in an effort to address any potential concerns Apple may have had. The main difficulty is that the specific conduct that led to the termination decision was never clearly explained to me. Apple cited Section 3.2(f) and provided examples of prohibited behavior, but did not identify which specific action or activity was associated with my account. As a result, I was left attempting to correct every possible issue without understanding what the actual concern was. In addition, throughout my participation in the Apple Developer Program, I had never previously encountered a notice, suspension, or similar action of this nature. This made it even more difficult for me to understand what specific issue Apple believed had occurred and how best to address it. While I was still implementing changes and preparing what I believed would be a reinstatement submission, I received a termination notice. Since the termination, I have lost access to the Contact Us page and the communication channels that were previously available to me. I would therefore appreciate guidance from Apple or from developers who may have experienced a similar situation: How is a developer expected to submit a reinstatement request after termination if the Contact Us page is no longer accessible? Is there an alternative channel through which reinstatement requests can be submitted? Has anyone successfully submitted a reinstatement request after account termination and received a review? I am not asking Apple to reverse its decision through this forum. I am simply trying to understand how a developer is expected to submit a reinstatement request after termination when the previously available communication channels are no longer accessible. Thank you for your time.
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Pending Termination Notice under Section 3.2(f) - Appeal for the App Review Board
Hello, I’m hoping someone from Apple can help with our developer account, which is currently under a Pending Termination Notice under Section 3.2(f). We submitted an appeal to the App Review Board almost 30 days ago and have not received a response or request for any additional information. We have been part of the Apple Developer Program for approximately 8 years and really want to get this resolved properly. We are happy to provide Apple with any additional information or documentation that may be needed. At this point, I’m mainly hoping someone from the Apple team can help confirm that our appeal has reached the appropriate team and is still under active review. If there is anything else we should be doing while we wait, I would really appreciate the guidance. Organization: Live it Tech LLC Team ID: GBNG5A4K8Y Thank you for your help.
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First submission stuck in "Waiting for Review" for 10 days — no status change
Hello, Our app has been in "Waiting for Review" since August 18, 2026 at 6:51 PM, and has never entered "In Review." It has now been 10 days. Apple ID: 6768989011 Version: 1.0 Platform: iOS Submitted: August 18, 2026 Current Status: Waiting for Review I have already confirmed the following on our side: No messages or requests for additional information in Resolution Center Agreements, Tax, and Banking are all Active Age Rating questionnaire and Export Compliance are complete App Review Information includes demo credentials and detailed review notes No in-app purchases pending review I understand review times can vary, and I can see from recent posts in this forum that other developers are experiencing similar delays with first submissions. Could someone from the App Review team please check whether this submission is progressing normally, or escalate it if necessary? Thank you for your time.
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New app in Waiting for Review for 12 days — no status change, no reply to support request
Hello, I am looking for guidance on a new app submission that has not moved out of the queue. App: Balanced: Pilates Instructor Apple ID: 6797579437 Platform: iOS Version: 1.0 (first submission of a new app) Submitted: 20 August 2026 Current status: Waiting for Review It has now been 12 days without the status changing to In Review. There are no messages in the Resolution Center and I have received no communication from the App Review team. I submitted a request through the Contact Us form on 26 August and have not had a response. I would also note that the Distribution tab for this app intermittently fails to load, showing "Sorry, something went wrong. Try your request again." I am unsure whether this is related or a separate App Store Connect issue, but it means I cannot always view the submission record. I have not cancelled or resubmitted the build, as I understand that would return me to the back of the queue. Is there anything further I can do to have this submission picked up for review? Thank you.
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What's going on with App Review?
I'm starting to wonder if something has gone horribly wrong in the App Review department. We've had reviewers request specific information in one message, which we supplied the same day, then we wait another 4 days and they ask the same question having clearly not looked at the information we sent. We've now been completely adrift for 21 days and it's been over a week since we last heard from them. We have hundreds of people waiting on us, can't promote on social media, receiving support requests every day from customers wondering why they can't access the app. This isn't the first time we've released an app through App Store Connect, and our app is very straighforward - no restrictions or unusual requests. The app is obviously compliant, they just aren't reading any of the information we're providing, so we're totally stuck. It didn't used to be like this. A year ago we were seeing reviews turn around within the stated 24-48 hours. Has something changed in the last 6 months? Perhaps an uptick in submissions due to AI coding? Anyone else seeing these issues?
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Every submission stuck in review for 8+ days — recurring pattern across all my apps
Hello, I'm a solo developer and I'm running into the same review delay on every single submission, not just one. I'd appreciate any insight into whether something on my account is causing this. Current submission: App: Silk Road Tycoon: Idle Empire Apple ID: 6795834497 Version: 1.0.7 (Build [1]) Submitted: [23 Aug 2026] Current status: [Waiting for Review] Days in queue: 8 This is an update to an app that is already live on the App Store (1.0.3 shipped 22 Aug). It contains no new permissions, no new frameworks and no change to the monetization model. The pattern is not isolated: My other app, Big Bluff - Liar Party Game (Apple ID 6798633287), went through the same multi-day waits on every submission before it went live earlier this month. Every release I have submitted so far has sat in the queue far longer than the 24-48 hour guidance, including minor updates. What I have already verified: All Agreements, Tax and Banking information is active and current Export compliance, content rights and age rating questions are all answered App Review Notes are filled in; the game requires no login, so no demo account is needed No messages in the Resolution Center and no communication from App Review I have not cancelled or resubmitted, since I understand that resets queue position I have also filed an expedited review request with no response. My question: is this simply the current queue length, or is there something flagged on my developer account that routes my submissions into a slower lane? If it's the latter, I'd like to fix whatever is causing it rather than keep filing tickets on every release. Thank you.
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Pending Termination Notice (Guideline 5.6, Section 3.2(f)) – No Response After 14 Days – Case 30000003321343
Hello, I am seeking guidance regarding a Pending Termination Notice received on March 18, 2026 for the developer account of Kaagapay Platform Inc. Background: Our app, CreditKaagapay: Score & Report (App ID: 6744999391), is a credit report and loan matching platform operating in the Philippines in partnership with the Credit Information Corporation (CIC). The app maintained a 4.8-star rating with over 4,000 reviews. No prior warnings were issued before the notice. Notice Details: The notice cited Guideline 5.6 and Section 3.2(f), alleging dishonest or fraudulent activity related to account information. Timeline: • March 18: Received the Pending Termination Notice. Submitted two appeals (App Removal + Pending Account Termination) on the same day. Both received on-screen confirmation. • March 25: Submitted a follow-up through the App Review Status contact form. • March 26: Developer Support confirmed the appeal was forwarded to the App Review Board (Case ID: 30000003321343). • April 1 (today, Day 14): No response received from the App Review Board. Questions: Is there a way to confirm that our appeals are currently under review by the App Review Board? Are there any additional steps we should take to bring this to the Board's attention? Is there any mechanism to submit supplementary documentation, as the appeal form did not support attachments? We remain fully committed to compliance and ready to provide any additional information requested. Thank you for any guidance. Yifu Zhang, Account Holder Case ID: 30000003321343
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What is the exact rule for review guideline 4.1.0(c)?
I have a problem with the title of my app "Trophy Tracker for PlayStation". I submitted version 2.0.0 a few days ago and it got rejected because of the following: Guideline 4.1(c) - Design - Copycats "App's cannot use another developer's icon, brand, or product name in the app's icon or name, without approval from that developer." I'm wondering for two reasons about this. First, why did the previous versions not get rejected? The app is a month old now and from what I know there has not been an update of the guideline. Second, isn't it a base practice in the App Store to use the title formate "xxx for xxx"? A few examples would be "Creator View for YouTube" or "Apollo for Reddit". And even my competitors use terms like "Steam", "XBOX" or "PSN" in their subtitle. I sent a message to the review team, but I just got a generic response containing the text of the guideline. I have to mention that I do not claim to be Sony or PlayStation in any way, the reason why it is in the app title is to let users know that the app is only for PlayStation, no Steam or Xbox for example. What do you recommend in this situation? Is it worth to make an appeal? Do I have to live with it and change my app name? Did I just have bad luck with the reviewer? If you've made similar experiences or know what to do next I'd love to hear your ideas. Thanks in advance!
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Clarification about the new EU terms effective October 1, 2026.
I'm looking for clarification on how the new EU business terms apply to a code-redemption flow. My app sells self-guided digital audio tours via Apple In-App Purchase. I would also like to sell the same tours independently through third-party travel marketplaces (general tour and activity booking platforms). The proposed flow: The app would not advertise, mention, or link to these marketplaces in any way. After purchasing a tour externally, an EU customer receives a booking code. In the app, the customer taps "Enter a booking code," types the code, and taps "Fetch Tour." The app verifies the booking against our server and unlocks the purchased tour, with no additional payment taken. The same tours remain available for direct purchase through Apple In-App Purchase. App Review has previously rejected this type of code-redemption functionality under the In-App Purchase rules. Two questions: Is this exact flow now permitted on EU storefronts under Attachment 14, using the StoreKit External Purchase or External Purchase Link entitlement? Do these externally initiated sales need to be reported to Apple, or incur an Apple commission, given that the app contains no external offer, marketplace name, purchase instructions, or actionable link? Thanks in advance for any guidance.
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Rejection under Guideline 4.3(b) for Diary-based Dating App — How to address saturated category rejection?
Hi everyone, I am seeking advice from developers who have successfully resolved or navigated Guideline 4.3(b) (Design: Spam / Saturated Category) rejections, especially within the dating or social networking space. App Overview & Core Features: Our app is a "Diary-based Dating / Emotional Connection Platform." Unlike traditional photo-first, swipe-deck dating apps, our core mechanics rely on authentic emotional reflection: Journal/Diary-First Discovery: Users write daily diary entries reflecting their thoughts and emotions. Matching and interaction occur based on mutual empathy with these journal entries. Identity Verification: All users are identity-verified to maintain authenticity and safety. 24/7 AI Moderation: We run continuous AI verification on profile content, posts, and real-time chat to prevent spam, abuse, and inappropriate content. Text-to-Profile UX: Users read daily self-written introductions first, and profiles only unlock after reading the text. Current Situation: We received a 4.3(b) rejection stating that the app primarily includes dating features duplicating existing apps on the App Store. We appealed to the App Review Board (APL527511) and explained our rebuilt UX (removing photo grids, prioritizing text/diary entries), but received a template rejection stating the category is saturated. We have requested an App Review Appointment and are waiting for guidance. Questions for the Community: Has anyone successfully overcome 4.3(b) for a dating/social app by reframing metadata, category placement (e.g., Lifestyle/Mental Wellbeing instead of Social Networking), or onboarding flows? Is a 4.3(b) flag tied permanently to a Bundle ID once flagged multiple times, or is it possible to pass review after adjusting the core positioning? How did you effectively demonstrate to the review team during an App Review Call that your app provides a non-traditional, unique user experience? Any insights, experiences, or advice would be greatly appreciated. Thank you!
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3 Years With Apple — Account Deactivated, App Gone, No Response for Over a Week — Case ID 20000149095871
Our developer account was deactivated, and our app has now been unavailable for more than a week. We submitted our appeal and contacted Apple regarding Case ID 20000149095871, but we still have not received a substantive response. We have worked with Apple for approximately three years and have always had great respect for the App Review team and Apple’s rules. Whenever App Review raised concerns in the past, we communicated openly with the team, understood the issue, and made the requested changes. That is why we were genuinely shocked and deeply concerned by what happened. We are not asking Apple to make an exception for us. We are simply asking for the opportunity to understand what went wrong and fix it. Our team is ready to provide any information, make any necessary corrections, or speak directly with Apple by phone. After three years of cooperation and respect for Apple’s team, it is very difficult for us to understand why our app has been unavailable for more than a week while we are still waiting for an answer. We sincerely hope someone from Apple can review our situation and escalate Case ID 20000149095871 to the appropriate team. We just want the opportunity to understand the issue, cooperate with Apple, and resolve this properly. Thank you for your attention and help.
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App in "In Review" since August 4, no update after 27 days
Hello, My app has been in "In Review" status since August 4, 2026, which is now 27 days. App ID: 1621086524 Status: In Review since Aug 4, 2026 Support case ID: 20000147051607 At the moment: No Resolution Center messages No metadata issues shown in App Store Connect No requests for additional information Agreements, Tax, and Banking all show Active I submitted an App Review Status request through the contact form on the case above and have not received a response. Could you confirm whether additional documentation or information is required from me to complete the evaluation? I am happy to provide the bundle ID, entity and licensing documentation, demo account credentials, or export compliance details. Thank you.
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App in "Waiting for Review" for more than 10 days
Hi everyone! I see a lot of people complaining about the same issue: their apps have been stuck in “Waiting for Review” or “In Review” for more than 48 hours. I think Apple should reconsider the wording of their automated email. When they say that 90% of apps are reviewed within 48 hours, it feels quite ambiguous because it doesn’t really explain what happens with the remaining 10%. I see many people waiting more than 48 hours for a review, just like I am. I submitted my app on July 30, 2026, and it still hasn’t been reviewed. The status is still “Waiting for Review.”
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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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Mar ’25
Preventing Copycat and Impersonation Rejections
In this post, we'll share tips to help you submit apps that deliver original ideas to your users. When working on your app, focus on creating interesting, unique experiences that aren't already available. Apps that actively try to copy other apps won't pass review, and accounts that repeatedly submit copycat apps or attempt to impersonate a service will be closed. The rules that prevent copycat and impersonator apps from being distributed on the App Store are described in App Review Guideline 4.1: 4.1 Copycats (a) Come up with your own ideas. We know you have them, so make yours come to life. Don’t simply copy the latest popular app on the App Store, or make some minor changes to another app’s name or UI and pass it off as your own. In addition to risking an intellectual property infringement claim, it makes the App Store harder to navigate and just isn’t fair to your fellow developers. (b) Submitting apps which impersonate other apps or services is considered a violation of the Developer Code of Conduct and may result in removal from the Apple Developer Program.(c) You cannot use another developer’s icon, brand, or product name in your app’s icon or name, without approval from the developer. These requirements help make the App Store both a safe place for people to discover apps and a platform for all developers to be successful. Best Practices Here are three best practices that will help you submit apps that follow App Review Guideline 4.1: 1. Submit apps with unique content and features. People want apps that provide unique experiences. Find areas that aren't currently being served and build compelling apps for those audiences. Do: Create apps that provide a new experience or a unique spin on an existing concept. Design original, delightful interfaces that elegantly meet your user's needs. Don't: Don’t imitate the features and functionality of other apps. Don’t copy the look and feel of other apps, such as using an identical user interface design. 2. Make sure App Store metadata only contains relevant information and content you either own or have permission to use. The metadata provided in App Store Connect is used to populate your app's product page on the App Store. People rely on this metadata to learn about your app and what it has to offer. Leveraging the popularity of another brand or app, either by including irrelevant references or protected content, is misleading and won't help your app succeed. Do: Use engaging, descriptive language to describe your unique app. Create original content that best represents your app, such as screenshots showing the actual app in use. Don't: Don't use protected material you do not have the necessary permission to use, such as app icons that are similar to icons of a popular app. Don’t include irrelevant references, such as popular app names or trademarked terms, in any metadata fields. 3. Provide information that is authentic and verifiable. People want to know the developers behind their favorite apps are who they say they are. It's important to continually review and provide up-to-date information, including the developer or company name listed on your Apple Developer Program account, the Support URL listed on your app's product page, and other helpful information. This will enable your users to contact you when they need help and it will also hinder people who may try to impersonate you, your app, or your service. Do: Make sure all information, resources, and documentation related to your account and apps are current and accurate. Don't: Don’t provide inaccurate information or resources, such as directing people to outdated support pages. Don’t provide fraudulent documentation. Accounts that submit fraudulent documentation will be removed from the Apple Developer Program. Support Incorporating these best practices into your app's development will help you submit apps that follow App Review Guideline 4.1. If you need additional assistance, consider taking advantage of one of the following support options available from App Review: If your submission has been rejected, reply to the message from App Review in App Store Connect and request clarification. Request an App Review Appointment to discuss the results of our review. Appointments are subject to availability, and take place during local business hours in your region on Tuesdays and Thursdays. If you believe your app follows the App Review Guidelines, consider submitting an appeal to the App Review Board. Resources Learn about foundational design principles from Apple designers and the developer community. Learn how to create engaging App Store product pages. Note that apps that violate intellectual property rights are subject to removal through the App Store Content Dispute process. If you believe an app on the App Store violates your intellectual property rights, you can submit a claim.
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6.2k
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Nov ’25
Subscriptions load in TestFlight sandbox but not during App Review — 2.1(b), third rejection
Our first submission has now been rejected under Guideline 2.1(b), with the message: "the in-app purchases do not load successfully." Each review was performed on an iPad Air 11-inch (M3) running iPadOS 26.6. The app sells only auto-renewable subscriptions. We cannot reproduce the failure, and we have verified every part of the configuration we can think of. WHAT WE VERIFIED (via the App Store Connect API, not just the UI) Two subscriptions in one group, state READY_TO_SUBMIT Product IDs exactly match what the app requests Available in 175 territories, including the United States Prices set, en-US localizations present for both products and for the group App review screenshots attached to both, state COMPLETE Both subscriptions are included in the review submission (READY_FOR_REVIEW) Paid Apps Agreement: Active. Bank account: Active. Tax forms: Active. WHAT WORKS On our own devices, installed via TestFlight (sandbox environment), the products load correctly and a purchase completes and activates as expected. This works on both a real Apple ID and a Sandbox Tester account. WHAT WE OBSERVED FROM THE REVIEW SESSION We use RevenueCat. Their server-side API returns our offering with both packages and the correct product identifiers, so the offering metadata is fine. Our backend also shows that the reviewer's session reached our servers and signed in successfully at the review timestamp, so the device had working network connectivity. That leaves StoreKit itself returning no products on the reviewer's device, which is what empties the offering. QUESTIONS Are there known conditions under which StoreKit returns no products in the App Review sandbox for subscriptions that are in "Ready to Submit" and are attached to the same submission as the binary? For an app that has never been approved, is product loading during review handled differently from a normal sandbox session on a released app? Is there any way to obtain diagnostics from a review session, or to ask the reviewer for a screenshot of the failing screen? Replies in Resolution Center so far have only repeated the original rejection text. Is there anything specific to iPadOS 26.6 that could affect StoreKit 2 product lookups? For the next submission we have added a timeout and automatic retries around the product lookup, plus a visible retry control instead of a spinner, in case the failure is a transient cold-start timeout. But we would rather understand the actual cause than keep guessing. Any pointers appreciated.
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19
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3h
Version 1.1 "In Review" for 21 days, no communication (App ID 6794310965)
Hi everyone, I’m hoping someone here has seen something similar, or maybe someone from the App Review team can shed some light on this. I have a small game, Cryospire, that shipped as 1.0 earlier this year. App ID is 6794310965, bundle ID com.janewilliams.cryospire. I submitted version 1.1 on August 12, 2026 at 9:34 AM, and it went into “In Review” at 11:19 AM the same day. At the time I thought that was a good sign, but it’s now September 2 and the status hasn’t changed since. So it’s been sitting in review for 21 days. I’ve checked the Resolution Center and there are no messages or open threads. I’ve also checked my email (including spam) and haven’t received anything from App Review. The update itself isn’t a major technical change from 1.0. Same entitlements, no new permissions, no new SDKs. It’s mainly new features. Has anyone else had a build stay “In Review” for three weeks recently? I’m trying to figure out if this is just an unusually long review or if the submission might be stuck somewhere. Also, is there any way to reach an actual person about this besides the regular Contact Us form? And if someone from App Review happens to see this, I’d really appreciate it if you could take a look at the App ID above. Thanks!
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48
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3h
Games taking longer in review lately? 1.3 update at 13 days (App ID 6792792341)
Hey guys, quick question My game Astral Drop — Merge Puzzle (App ID 6792792341) has had a few updates approved before, usually within a day or two. Version 1.3 has been stuck this time though. I submitted it on Aug 20, it only moved to “In Review” on Aug 27, and it’s still there as of today. No messages in the Resolution Center, no rejection, nothing unusual in the update either. Is anyone else seeing really long review times lately? Also, is it worth contacting App Review at this point, or does that not really help? If someone from the App Review team sees this, I’d appreciate a look. Thanks!
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35
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3h
Red badge on App Review after re-submit stays?
TLDR: My app was rejected and i re-submitted a fixed build. Now i still keep seeing that red badge and im worried that i need to act on something but i can't figure out what it is. The actual status is "Waiting for Review" and inside the rejection thread i replied to their message and there is no red mark in there and it's all saying "Waiting for Review" in there too. I also don't want to just cancel and loose my potentially still active queue spot.. so i wonder, is this common? Background: New app, first ever submission, iOS 1.0. Aug 22 -> First submitted for review. Day 4 -> Reviewed and rejected on two guidelines: 5.1.1(iv) for the wording of the location permission primer, and 5.6 for the renewal price not being displayed as clearly as the first-year price. Day 4, about three hours later -> Both issues fixed, a new build uploaded, and the submission sent back. It kept the same submission ID. Day 5 to Day 11 -> No change at all. Still "Waiting for Review". It has never shown "In Review". So the first review was done in 3 days, and the resubmission has now been waiting more than twice that: 7 calendar days/5 business days.
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81
Activity
5h
App stuck in "Waiting for Review" for 10 days (Submitted Aug 13)
Hi all, My app has been stuck in the "Waiting for Review" status since August 13 (US Time), and today is August 23. It has been 10 days without any status updates or messages from the App Review team. App ID: 6800282515 Submission Date: Aug 13, 2026 Developer Support Request Submitted: Aug 19 (No response yet) Expedited Review Requested: Aug 20 (No response yet) Current Status: Waiting for Review Since both support inquiries and expedited requests haven't received a reply after several days, I am concerned there might be an internal system hold or communication breakdown regarding this submission. Could someone from Apple please look into this or advise if any additional documentation/action is needed from my side? Thanks for your help!
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973
Activity
6h
Clarification Needed Regarding Guideline 4.3 - Duplicate Content
Hello, I am facing a recurring issue during the review process of my app, FlexicX, and I am struggling to understand the exact concerns raised by the App Store Review Team under Guideline 4.3. Each time I submit my app, I receive a response stating that it duplicates the content and functionality of other apps already on the App Store and is therefore considered a form of spam. However, no specific examples or comparisons are provided to help me understand which parts of my app are considered problematic or why. I submitted an appeal over a week ago but have not received any substantive response. Each time I contact support, I receive nearly identical replies, reiterating that the app duplicates functionality, but no clarification is given as to what exactly they believe is duplicated. This lack of detail is incredibly frustrating and makes it feel like the guidance is to simply “throw out the app and remake it,” which is neither realistic nor fair. FlexicX is a highly innovative game that has already garnered a large following. It has hundreds of thousands of downloads on Google Play and a growing community eagerly awaiting its release on iOS. The game has a dedicated YouTube channel where players share their excitement, gameplay, and feedback. Our game offers unique and groundbreaking features, including: • A proprietary softbody physics engine that delivers realistic, real-time deformation and energy transfer. • The ability to grab, drag, and manipulate vehicles with a finger, providing unparalleled interactivity. • Advanced replay functionality, allowing players to save and review their gameplay. • The option to program movements for AI-controlled bots, creating dynamic and engaging scenarios. • A variety of realistic crash scenarios and customizable vehicles for players to experiment with. • High-performance softbody physics that run smoothly even on mobile devices. • A focus on realism and creativity, enabling players to explore car destruction in ways not possible in any other app. Despite these unique features, I continue to receive feedback asking me to make the app “unique.” However, without clear examples or detailed explanations of what aspects are being flagged, it is extremely difficult to understand how to address this feedback. I understand the importance of maintaining a diverse ecosystem on the App Store, but our app is truly one of a kind. While some apps may claim to have “softbody” physics, their implementations are often superficial or static. FlexicX is the only app that provides a full-fledged, real-time softbody physics experience, delivering unparalleled realism and excitement to players. Our community is eagerly waiting for the iOS version of the game, and it is disheartening to be unable to move forward due to vague and unclear feedback. Could anyone provide advice or share their experience in addressing such issues? Is there a way to request more detailed feedback or examples from the review team to better understand their concerns? Without this, it feels impossible to know how to proceed. Thank you for your time and support!
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442
Activity
17h
Unable to Submit Reinstatement Request After Account Termination
Hello, I am posting here because I no longer have access to the communication channels that were previously available to discuss my developer account with Apple. My appeal was denied, but Apple informed me that I could submit a reinstatement request after addressing the concerns that had been identified. Following that communication, I spent considerable time reviewing my applications, metadata, screenshots, codebase, user flows, and business practices. Although I do not believe my account was involved in dishonest or fraudulent activity, I nevertheless made extensive changes in an effort to address any potential concerns Apple may have had. The main difficulty is that the specific conduct that led to the termination decision was never clearly explained to me. Apple cited Section 3.2(f) and provided examples of prohibited behavior, but did not identify which specific action or activity was associated with my account. As a result, I was left attempting to correct every possible issue without understanding what the actual concern was. In addition, throughout my participation in the Apple Developer Program, I had never previously encountered a notice, suspension, or similar action of this nature. This made it even more difficult for me to understand what specific issue Apple believed had occurred and how best to address it. While I was still implementing changes and preparing what I believed would be a reinstatement submission, I received a termination notice. Since the termination, I have lost access to the Contact Us page and the communication channels that were previously available to me. I would therefore appreciate guidance from Apple or from developers who may have experienced a similar situation: How is a developer expected to submit a reinstatement request after termination if the Contact Us page is no longer accessible? Is there an alternative channel through which reinstatement requests can be submitted? Has anyone successfully submitted a reinstatement request after account termination and received a review? I am not asking Apple to reverse its decision through this forum. I am simply trying to understand how a developer is expected to submit a reinstatement request after termination when the previously available communication channels are no longer accessible. Thank you for your time.
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247
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1d
Pending Termination Notice under Section 3.2(f) - Appeal for the App Review Board
Hello, I’m hoping someone from Apple can help with our developer account, which is currently under a Pending Termination Notice under Section 3.2(f). We submitted an appeal to the App Review Board almost 30 days ago and have not received a response or request for any additional information. We have been part of the Apple Developer Program for approximately 8 years and really want to get this resolved properly. We are happy to provide Apple with any additional information or documentation that may be needed. At this point, I’m mainly hoping someone from the Apple team can help confirm that our appeal has reached the appropriate team and is still under active review. If there is anything else we should be doing while we wait, I would really appreciate the guidance. Organization: Live it Tech LLC Team ID: GBNG5A4K8Y Thank you for your help.
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141
Activity
1d
"Waiting for Review" for over 20 days
Hello, We have submitted our app on August 10th, and still "Waiting for Review" for over 20 days. Can anyone help us resolve this issue?
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58
Activity
1d
First submission stuck in "Waiting for Review" for 10 days — no status change
Hello, Our app has been in "Waiting for Review" since August 18, 2026 at 6:51 PM, and has never entered "In Review." It has now been 10 days. Apple ID: 6768989011 Version: 1.0 Platform: iOS Submitted: August 18, 2026 Current Status: Waiting for Review I have already confirmed the following on our side: No messages or requests for additional information in Resolution Center Agreements, Tax, and Banking are all Active Age Rating questionnaire and Export Compliance are complete App Review Information includes demo credentials and detailed review notes No in-app purchases pending review I understand review times can vary, and I can see from recent posts in this forum that other developers are experiencing similar delays with first submissions. Could someone from the App Review team please check whether this submission is progressing normally, or escalate it if necessary? Thank you for your time.
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208
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1d
New app in Waiting for Review for 12 days — no status change, no reply to support request
Hello, I am looking for guidance on a new app submission that has not moved out of the queue. App: Balanced: Pilates Instructor Apple ID: 6797579437 Platform: iOS Version: 1.0 (first submission of a new app) Submitted: 20 August 2026 Current status: Waiting for Review It has now been 12 days without the status changing to In Review. There are no messages in the Resolution Center and I have received no communication from the App Review team. I submitted a request through the Contact Us form on 26 August and have not had a response. I would also note that the Distribution tab for this app intermittently fails to load, showing "Sorry, something went wrong. Try your request again." I am unsure whether this is related or a separate App Store Connect issue, but it means I cannot always view the submission record. I have not cancelled or resubmitted the build, as I understand that would return me to the back of the queue. Is there anything further I can do to have this submission picked up for review? Thank you.
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46
Activity
1d
What's going on with App Review?
I'm starting to wonder if something has gone horribly wrong in the App Review department. We've had reviewers request specific information in one message, which we supplied the same day, then we wait another 4 days and they ask the same question having clearly not looked at the information we sent. We've now been completely adrift for 21 days and it's been over a week since we last heard from them. We have hundreds of people waiting on us, can't promote on social media, receiving support requests every day from customers wondering why they can't access the app. This isn't the first time we've released an app through App Store Connect, and our app is very straighforward - no restrictions or unusual requests. The app is obviously compliant, they just aren't reading any of the information we're providing, so we're totally stuck. It didn't used to be like this. A year ago we were seeing reviews turn around within the stated 24-48 hours. Has something changed in the last 6 months? Perhaps an uptick in submissions due to AI coding? Anyone else seeing these issues?
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497
Activity
1d
Every submission stuck in review for 8+ days — recurring pattern across all my apps
Hello, I'm a solo developer and I'm running into the same review delay on every single submission, not just one. I'd appreciate any insight into whether something on my account is causing this. Current submission: App: Silk Road Tycoon: Idle Empire Apple ID: 6795834497 Version: 1.0.7 (Build [1]) Submitted: [23 Aug 2026] Current status: [Waiting for Review] Days in queue: 8 This is an update to an app that is already live on the App Store (1.0.3 shipped 22 Aug). It contains no new permissions, no new frameworks and no change to the monetization model. The pattern is not isolated: My other app, Big Bluff - Liar Party Game (Apple ID 6798633287), went through the same multi-day waits on every submission before it went live earlier this month. Every release I have submitted so far has sat in the queue far longer than the 24-48 hour guidance, including minor updates. What I have already verified: All Agreements, Tax and Banking information is active and current Export compliance, content rights and age rating questions are all answered App Review Notes are filled in; the game requires no login, so no demo account is needed No messages in the Resolution Center and no communication from App Review I have not cancelled or resubmitted, since I understand that resets queue position I have also filed an expedited review request with no response. My question: is this simply the current queue length, or is there something flagged on my developer account that routes my submissions into a slower lane? If it's the latter, I'd like to fix whatever is causing it rather than keep filing tickets on every release. Thank you.
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143
Activity
1d
Pending Termination Notice (Guideline 5.6, Section 3.2(f)) – No Response After 14 Days – Case 30000003321343
Hello, I am seeking guidance regarding a Pending Termination Notice received on March 18, 2026 for the developer account of Kaagapay Platform Inc. Background: Our app, CreditKaagapay: Score & Report (App ID: 6744999391), is a credit report and loan matching platform operating in the Philippines in partnership with the Credit Information Corporation (CIC). The app maintained a 4.8-star rating with over 4,000 reviews. No prior warnings were issued before the notice. Notice Details: The notice cited Guideline 5.6 and Section 3.2(f), alleging dishonest or fraudulent activity related to account information. Timeline: • March 18: Received the Pending Termination Notice. Submitted two appeals (App Removal + Pending Account Termination) on the same day. Both received on-screen confirmation. • March 25: Submitted a follow-up through the App Review Status contact form. • March 26: Developer Support confirmed the appeal was forwarded to the App Review Board (Case ID: 30000003321343). • April 1 (today, Day 14): No response received from the App Review Board. Questions: Is there a way to confirm that our appeals are currently under review by the App Review Board? Are there any additional steps we should take to bring this to the Board's attention? Is there any mechanism to submit supplementary documentation, as the appeal form did not support attachments? We remain fully committed to compliance and ready to provide any additional information requested. Thank you for any guidance. Yifu Zhang, Account Holder Case ID: 30000003321343
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2
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342
Activity
1d
What is the exact rule for review guideline 4.1.0(c)?
I have a problem with the title of my app "Trophy Tracker for PlayStation". I submitted version 2.0.0 a few days ago and it got rejected because of the following: Guideline 4.1(c) - Design - Copycats "App's cannot use another developer's icon, brand, or product name in the app's icon or name, without approval from that developer." I'm wondering for two reasons about this. First, why did the previous versions not get rejected? The app is a month old now and from what I know there has not been an update of the guideline. Second, isn't it a base practice in the App Store to use the title formate "xxx for xxx"? A few examples would be "Creator View for YouTube" or "Apollo for Reddit". And even my competitors use terms like "Steam", "XBOX" or "PSN" in their subtitle. I sent a message to the review team, but I just got a generic response containing the text of the guideline. I have to mention that I do not claim to be Sony or PlayStation in any way, the reason why it is in the app title is to let users know that the app is only for PlayStation, no Steam or Xbox for example. What do you recommend in this situation? Is it worth to make an appeal? Do I have to live with it and change my app name? Did I just have bad luck with the reviewer? If you've made similar experiences or know what to do next I'd love to hear your ideas. Thanks in advance!
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61
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1d
Clarification about the new EU terms effective October 1, 2026.
I'm looking for clarification on how the new EU business terms apply to a code-redemption flow. My app sells self-guided digital audio tours via Apple In-App Purchase. I would also like to sell the same tours independently through third-party travel marketplaces (general tour and activity booking platforms). The proposed flow: The app would not advertise, mention, or link to these marketplaces in any way. After purchasing a tour externally, an EU customer receives a booking code. In the app, the customer taps "Enter a booking code," types the code, and taps "Fetch Tour." The app verifies the booking against our server and unlocks the purchased tour, with no additional payment taken. The same tours remain available for direct purchase through Apple In-App Purchase. App Review has previously rejected this type of code-redemption functionality under the In-App Purchase rules. Two questions: Is this exact flow now permitted on EU storefronts under Attachment 14, using the StoreKit External Purchase or External Purchase Link entitlement? Do these externally initiated sales need to be reported to Apple, or incur an Apple commission, given that the app contains no external offer, marketplace name, purchase instructions, or actionable link? Thanks in advance for any guidance.
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79
Activity
2d
Rejection under Guideline 4.3(b) for Diary-based Dating App — How to address saturated category rejection?
Hi everyone, I am seeking advice from developers who have successfully resolved or navigated Guideline 4.3(b) (Design: Spam / Saturated Category) rejections, especially within the dating or social networking space. App Overview & Core Features: Our app is a "Diary-based Dating / Emotional Connection Platform." Unlike traditional photo-first, swipe-deck dating apps, our core mechanics rely on authentic emotional reflection: Journal/Diary-First Discovery: Users write daily diary entries reflecting their thoughts and emotions. Matching and interaction occur based on mutual empathy with these journal entries. Identity Verification: All users are identity-verified to maintain authenticity and safety. 24/7 AI Moderation: We run continuous AI verification on profile content, posts, and real-time chat to prevent spam, abuse, and inappropriate content. Text-to-Profile UX: Users read daily self-written introductions first, and profiles only unlock after reading the text. Current Situation: We received a 4.3(b) rejection stating that the app primarily includes dating features duplicating existing apps on the App Store. We appealed to the App Review Board (APL527511) and explained our rebuilt UX (removing photo grids, prioritizing text/diary entries), but received a template rejection stating the category is saturated. We have requested an App Review Appointment and are waiting for guidance. Questions for the Community: Has anyone successfully overcome 4.3(b) for a dating/social app by reframing metadata, category placement (e.g., Lifestyle/Mental Wellbeing instead of Social Networking), or onboarding flows? Is a 4.3(b) flag tied permanently to a Bundle ID once flagged multiple times, or is it possible to pass review after adjusting the core positioning? How did you effectively demonstrate to the review team during an App Review Call that your app provides a non-traditional, unique user experience? Any insights, experiences, or advice would be greatly appreciated. Thank you!
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75
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2d
3 Years With Apple — Account Deactivated, App Gone, No Response for Over a Week — Case ID 20000149095871
Our developer account was deactivated, and our app has now been unavailable for more than a week. We submitted our appeal and contacted Apple regarding Case ID 20000149095871, but we still have not received a substantive response. We have worked with Apple for approximately three years and have always had great respect for the App Review team and Apple’s rules. Whenever App Review raised concerns in the past, we communicated openly with the team, understood the issue, and made the requested changes. That is why we were genuinely shocked and deeply concerned by what happened. We are not asking Apple to make an exception for us. We are simply asking for the opportunity to understand what went wrong and fix it. Our team is ready to provide any information, make any necessary corrections, or speak directly with Apple by phone. After three years of cooperation and respect for Apple’s team, it is very difficult for us to understand why our app has been unavailable for more than a week while we are still waiting for an answer. We sincerely hope someone from Apple can review our situation and escalate Case ID 20000149095871 to the appropriate team. We just want the opportunity to understand the issue, cooperate with Apple, and resolve this properly. Thank you for your attention and help.
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54
Activity
2d
App in "In Review" since August 4, no update after 27 days
Hello, My app has been in "In Review" status since August 4, 2026, which is now 27 days. App ID: 1621086524 Status: In Review since Aug 4, 2026 Support case ID: 20000147051607 At the moment: No Resolution Center messages No metadata issues shown in App Store Connect No requests for additional information Agreements, Tax, and Banking all show Active I submitted an App Review Status request through the contact form on the case above and have not received a response. Could you confirm whether additional documentation or information is required from me to complete the evaluation? I am happy to provide the bundle ID, entity and licensing documentation, demo account credentials, or export compliance details. Thank you.
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0
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45
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2d
App in "Waiting for Review" for more than 10 days
Hi everyone! I see a lot of people complaining about the same issue: their apps have been stuck in “Waiting for Review” or “In Review” for more than 48 hours. I think Apple should reconsider the wording of their automated email. When they say that 90% of apps are reviewed within 48 hours, it feels quite ambiguous because it doesn’t really explain what happens with the remaining 10%. I see many people waiting more than 48 hours for a review, just like I am. I submitted my app on July 30, 2026, and it still hasn’t been reviewed. The status is still “Waiting for Review.”
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5
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274
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2d