App Review

RSS for tag

App review is the process of evaluating apps and app updates submitted to the App Store to ensure they are reliable, perform as expected, and follow Apple guidelines.

Posts under App Review tag

200 Posts

Post

Replies

Boosts

Views

Activity

Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
0
0
8.1k
Mar ’25
Unbelievable: 2 App Store rejections, ZERO uses of our app's main feature. What would you do - appeal or resubmit?
I'm genuinely at a loss with Apple's App Review process. Our backend records show that across BOTH reviews, Apple's reviewers did not complete a SINGLE use of our app's core functionality. Not once. ZERO completed generations. For the latest review, our logs confirm Apple successfully logged in, but recorded ZERO generation requests and ZERO credits consumed. This isn't some minor feature. It's the entire foundation of our app. Our app fundamentally changes and becomes personalised as it's used. Without completing that process, you're essentially judging an incomplete product. Submission ID: 6a126514-9bb6-4d91-923c-bf29aacb1b68 Here's why this is so frustrating. We spent months deliberately building an app that offers functionality and a user experience fundamentally different from existing competitors. This wasn't another copycat app - avoiding that was central to its design from day one. We explained these differences extensively in our App Review notes. Yet Apple has rejected us TWICE under Guideline 4.3(b) — Design Spam. We even provided a narrated walkthrough demonstrating exactly what makes our app unique. Our video analytics show ZERO views. So we're being rejected for supposedly lacking originality, despite neither review producing a completed use of our main feature and no recorded views of our demonstration. After both rejections, we've received nothing but generic responses telling us to improve the app, without identifying a single specific problem. How are independent developers supposed to fix something when Apple won't explain what's wrong? We've now filed a formal appeal, which could take a month, with no visible queue position, progress updates or estimated timeframe. Meanwhile, we've already missed multiple planned marketing opportunities, and waiting could mean missing even more. We're not asking for guaranteed approval. We're asking for a fair review of what we've actually built. Has anyone else experienced this? What would you do? Wait for the appeal, hoping the App Review Board properly evaluates the app, even if it takes another month and we miss more deadlines? Withdraw the appeal and resubmit, hoping for a different reviewer, but risking another rejection without proper testing and further warnings against our developer account? I'd genuinely appreciate advice from anyone who's experienced something similar, especially those who've successfully appealed a 4.3(b) rejection. At this point, I genuinely don't know whether this is a reviewer misunderstanding, an automated rejection process, or something else entirely. But how can Apple determine that an app lacks originality when its defining functionality hasn't even been tested?
8
0
346
3h
App in "Waiting for Review" for 12 days — Apple ID 6820869711
Hello, Our first app submission has been in "Waiting for Review" since 17 October 2026 with no status change. App name: Gather Expense Apple ID: 6820869711 Version: 1.0 (build 12) Resubmitted for review: 17 October 2026, after answering a Guideline 2.1 Information Needed request with a screen recording and full details (also added to App Review Notes) TestFlight external beta: approved 20 October 2026 (same build) Developer Support case: 103007371511 (24 October 2026) Current status: Waiting for Review There is nothing new in App Review messages, and agreements, tax and banking are all active. Could someone confirm whether this submission is progressing normally or whether it is held? If anything further is needed, I'll provide it immediately. Thank you.
4
1
240
4h
Several original games rejected under 4.3(a) – how to show they are not repackaged?
Hi everyone, We are a small studio. Several of our puzzle games were rejected under Guideline 4.3(a) (Design – Spam), with the note that they share "a similar binary, metadata and/or concept" with other apps. Each game is written from scratch for that title, in Unity or Flutter, without purchased templates or third-party game code, and each has its own mechanics, art and levels. In our replies we described the specific mechanics, explained how levels are generated and verified, and attached gameplay videos recorded from the games themselves. We are now waiting for a response. For developers who resolved a 4.3(a) rejection in a crowded puzzle genre: what helped most? A phone call with App Review, a Board appeal, or changes to the name, screenshots and description? Any guidance from Apple staff would also be greatly appreciated. Thank you!
2
0
168
5h
App Builds & Custom Product Pages Stuck in "Waiting for Review" for 5–7 Days
Hello Apple App Review Team, We're experiencing consistently long review times for our app, myMentalPal, and would appreciate some assistance. Both new app builds and Custom Product Page (CPP) submissions regularly remain in "Waiting for Review" for approximately 5–7 days before the review process even begins. This has become a recurring issue across multiple submissions, rather than an isolated delay. The impact on our business is significant: Our development, design, and marketing teams coordinate their work around App Store releases and approvals. When submissions remain in the queue for nearly a week: Our development and QA teams experience unnecessary downtime and disruptions to planned release schedules. Marketing campaigns are delayed because new Custom Product Pages cannot go live. We incur substantial operational costs from team resources sitting idle or having to reschedule work. Time-sensitive improvements and important fixes are delayed for our existing users. For comparison, another app we manage typically receives reviews within 24 hours, which makes the consistent delays for myMentalPal particularly concerning. We fully understand the importance of Apple's review process and are committed to meeting all App Store guidelines. However, we'd appreciate clarification on whether these recurring delays are related to something specific to our app or a broader review queue issue. Could someone from Apple's App Review team investigate why both our app builds and CPP submissions consistently take 5–7 days to enter review? We're happy to provide submission IDs and any additional information privately to assist with the investigation. Thank you for your time and support.
0
0
94
6h
Account suspended under DPLA 14.8(a) – compliance documents provided over a week ago
My Individual Developer account (Team ID: SU8NVE3Z6C) has been suspended due to an automated compliance check regarding digital assets, citing Sections 14.8(a) and 2.8 of the DPLA. I have a clean 13-year track record on the App Store. On September 23, immediately after receiving the automated notice, I submitted all requested documentary evidence directly to provider_review. I provided my official residence documents and description of my apps. They do not involve custody, exchange, trading, or transmission of digital assets, nor do they violate any applicable laws. It has now been over a week since I submitted the full documentation. My entire portfolio of apps remains removed from the App Store. This prolonged downtime is causing severe ongoing financial loss and severely disrupting the experience for my active subscribers. Could an Apple Community Specialist or a senior support engineer please help escalate this review? I have provided everything asked of me and urgently need my account access restored. Thank you in advance for your assistance.
6
5
975
7h
Stuck in an Enrollment Loop: Rejected Again Within an Hour After a 7-Day Wait, No Explanation From Support (Pakistan)
Hello, I know this forum is not meant for account or enrollment issues, and I apologize for posting here. But I honestly have no other option left. Apple Developer Support has been extremely slow to respond, and since I am in Pakistan, the phone call-back option is not even available in my region. I feel completely stuck, with no way to talk to anyone at Apple about my own account. OLD ISSUE (Case ID: 103006700501) I enrolled in the Apple Developer Program as an Individual using the Apple Developer app on my iPhone. My enrollment got stuck with "Contact Us to Continue" and "ID Verification Rejected". I submitted the support form multiple times and never received a single reply. After waiting about 7 days, the Enroll option was suddenly re-enabled on my account. But no one replied to my case, no one explained what went wrong, and no one told me what I needed to fix. The button just came back silently. NEW ISSUE (Case ID: 103012960482) As soon as the Enroll option was re-enabled, I applied again. I used the same passport, the same legal name (exactly as it appears on my passport), the same residential address, and the same details as before. All of my information is correct and genuine. I have nothing to hide. Within about an hour, my enrollment was rejected again. The app now shows "ID Verification Rejected" and "Contact Us to Continue" once more. I have submitted yet another support request under Membership and Account > Program Enrollment. I have to be honest: this has been one of the most frustrating experiences I have had. I waited 7 long days for my account to be re-enabled, only for it to be rejected again within an hour, with no reason at all. I am a genuine person using my real passport, and I am being treated as if I have done something wrong, without anyone telling me what it is. Every day this drags on, my business loses time. My customers are waiting for our iOS app, and I keep telling them "soon" without knowing when, or even if, this will ever be resolved. I cannot fix a problem that no one will explain to me. If I simply re-apply with the same genuine documents, I will get the same result again. I do not want to keep going around in this loop of waiting a week, applying, getting rejected within an hour, and hearing nothing back. MY REQUEST Please do not just re-enable the Enroll button again without any explanation. Instead, could an Apple staff member or the enrollment verification team please do one of the following: Tell me what exactly is causing the rejection, so I can fix it. Ask me to send my documents directly for manual verification. I am ready to provide my passport, national ID card (CNIC), proof of address, business registration documents, or anything else you need, right away. Review my case and approve my application. About me: I am the founder of a licensed travel agency in Pakistan, and I want to publish our iOS app on the App Store so our customers can book flights and Umrah packages from their iPhones. Case IDs: Previous: 103006700501 Current: 103012960482 I am hoping Quinn "The Eskimo!" or any other Apple staff member can please look into my account or escalate it to the enrollment team. I am not asking for any special treatment, just a clear answer and a fair chance to get verified. Any help would be truly appreciated. Thank you, Ahsan Raza
0
0
106
8h
App Store Review Delayed for 2 Weeks – Wichita Transit ADA v4.16.0
Hi everyone, We submitted our first app release update, Wichita Transit ADA v4.16.0, on October 15, 2026, and it has been stuck in Waiting for Review for two weeks. There have been no review updates, rejections, or requests for additional information during this time. We understand that review times can vary, especially for initial releases, but a two-week delay with no progress is concerning. Has anyone else experienced similar delays recently? Is there anything we can do to get the review moving? Any advice or insight would be greatly appreciated. Thank you!
0
0
80
9h
App Store Review Delayed for 2 Weeks – Wichita Transit ADA v4.16.0
Hi everyone, I submitted our first app release update, Wichita Transit ADA v4.16.0, on October 15, 2026, and it has been stuck in Waiting for Review for two weeks. There have been no review updates, rejections, or requests for additional information during this time. We understand that review times can vary, especially for initial releases, but a two-week delay with no progress is concerning. Has anyone else experienced similar delays recently? Is there anything we can do to get the review moving? Any advice or insight would be greatly appreciated. Thank you!
0
0
50
9h
Submission stuck in Waiting for Review for 13 days
Hi all. My first app, Stacy Maxxing (iOS 1.0), has been in Waiting for Review since October 16, 13 days now. It was rejected earlier for a camera permission button and an iPad issue. I fixed both and resubmitted the same day. Apple granted an expedited review on Oct 12 and again on Oct 28, and I have an open support case, but the status hasn't moved. Agreements, tax and banking are all active. Has anyone seen a submission sit this long after a fix, and did anything help, like resubmitting or contacting App Review again? Thanks.
0
0
35
11h
Romer Pallets waiting for review since October 13 — support case 103001826689
Hello App Review team, Our first iOS release, Romer Pallets, has remained in Waiting for Review since October 13, 2026. As of October 21, it has not moved to In Review, and no messages or requests for additional information appear in App Store Connect. App: Romer Pallets Apple App ID: 6822475988 Version/build: 1.0 (3) Distribution: Private Custom App for Romer Beverage Submitted: October 13, 2026, 4:37 PM Arizona (UTC-7) Apple Developer Support case: 103001826689 We opened the support request on October 19 and received the acknowledgment, but have not received a substantive response. Could someone please confirm whether the submission is correctly queued, whether anything is blocking it, and whether you need additional information from us? We are keeping the existing submission in place and holding newer updates while we wait. We can provide any further review information through App Store Connect. Thank you, Bret Ogden
1
0
140
11h
App rejected, no substantive replies and no response to my appeal — what should I do?
Hi everyone, After my app was rejected, repeated contact attempts and an appeal have not led to any meaningful guidance. What should I do next? Apple ID: 6807882674 Review timeline (all dates are in 2026): September 7: First submitted the app for App Store review. September 16: The app was rejected. I then sent three messages through Contact Us and received no reply to any of them. I subsequently submitted an appeal, which also received no response. During this period: I continued developing the app, updating the review information and resubmitting. Multiple TestFlight external beta builds were also rejected. When I contacted Apple about those rejections, the replies were generic process information with no specific advice on what to change. October 20 (UTC): Resubmitted the app for App Store review. As of October 27, it is still Waiting for Review, with no further update. It has been 50 days since my first submission, including rejection, an appeal and resubmissions. I understand that reviews take time. However, the replies I have received feel mechanical and unhelpful: they repeat general process information without addressing my specific questions or explaining what needs to change. I still do not know how to move forward. Has anyone experienced a similar situation? How can I obtain case-specific guidance? If an Apple staff member sees this, could you help check my case or advise on the next step? I can provide the relevant case numbers through the support channel. Thank you for your help. I will update this thread daily until there is substantive progress with the review.
3
0
215
11h
App Review Follow-up: Awaiting Approval Since October 22 — App ID 6816292923
Hello Apple App Review Team, I would appreciate your assistance with the review of my app, Trepho (App ID: 6816292923). My app has been awaiting approval since October 22, 2026, and it has now been seven days. I understand that review times can vary, but I would be grateful for an update on the status of my submission. For reference: App name: Trepho App ID: 6816292923 Pending approval since: October 22, 2026 Support Case ID: 103011066693 Could someone from the App Review Team please look into my submission and confirm whether any additional information or action is required from my side? As an independent developer preparing to launch my app, an update would help me plan the next steps. Thank you for your time and assistance. Best regards, David
0
0
25
12h
App stuck in review for almost a month — is this normal?
Title: App stuck in review for almost a month — is this normal? Hi everyone, Has anyone experienced extremely long App Store review times recently? Our app has been stuck in the review process for almost one month, and the situation is becoming increasingly frustrating. Here's the timeline: First submission: Waited approximately 2 weeks for review. Rejection: The app was eventually rejected, and we submitted an appeal message explaining to Apple Review team the reason that the feature is done by design New review: Another 2 weeks have passed, and we're still waiting for a response or resolution. That's almost 4 weeks in total, with no clear indication of when the process will be completed. We've already contacted Apple, but were ignored We've already submitted 3 times an expedite review - ignored too. I understand that reviews and appeals take time, but a month of waiting is seriously affecting our release schedule. Is anyone else experiencing similar delays? Is this the new normal for App Store reviews? Any advice on how to escalate this or get an actual status update from Apple would be appreciated. Pur app name: PauerOne Wallet Thanks!
0
0
23
13h
App review - still waiting even though it has been expedited
I first put my app on review the 25th of September. After four days, I thought something was wrong so I resubmitted it 29th of September. I then learnt that was not the case. I sent a couple of emails to ask what was happening and after a long while 7 days maybe) I got a reply that my app was now expedited. On the 15th of October it had been reviewed with a rejection and a somewhat minor thing I needed to fix. I did that and resubmitted the 17th of October. It should still be expedited, as per the comms. I am now, the 29th of October still waiting. What is going on? this is the Apple ID: 6803645894
0
0
27
14h
App in “Waiting for Review” for 12 days — Apple ID 6776578116
Hello, Our submission has been in "Waiting for Review" since 15 October 2026 with no status change. App name: Healy 3 Apple ID: 6776578116 Submitted for review: 15 October 2026 Scheduled pre-order release: 18 October 2026 (already passed) Expedited review requested: 21 October 2026 Developer Support case: 103005950459 (23 October 2026) Current status: Waiting for Review There is nothing in Resolution Center, and we have received no requests for further information or documentation. The App Review Information section includes a demo account and video walkthroughs, as the app requires a paired Bluetooth device to complete onboarding. This is a business app, so approval is time-critical for us — and we have a further submission to follow. Could someone confirm whether this submission is progressing normally or whether it is held in an error state? If anything further is needed from us, we will provide it immediately. Thank you.
3
0
133
14h
iOS 1.0 stuck in "Waiting for Review" for 18 days. No reply to contact requests
Hello, I submitted my first app (iOS 1.0, iPad) on October 11. It has stayed in "Waiting for Review" since then with no messages in App Store Connect. So far I've checked that all agreements, tax and banking are active, and I've contacted App Review by email with no response. App Apple ID: 6804408335 Submission date: October 11, 2026 Could someone from Apple check whether something is blocking this submission, or tell me what else I should do? Thank you.
0
0
15
14h
App stuck in “In Review” for several days
Hello, My iOS App (Apple ID 6811252087)update fixes a serious bug and has remained In Review for several days, even though an expedited-review request was accepted. I understand that the review may take a long time, but I really don't understand why the app has already been in the "In Review" status for several days and there is still no result. An earlier submission also stayed in review for a long time, so I withdrew and resubmitted it. The overall process has now taken more than a week. Developer Support says the review is ongoing but cannot provide a completion estimate. Is there anything else I should check or provide while keeping the current submission active? Have other developers experienced similar delays recently? Thank you.
0
0
87
15h
Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
Replies
0
Boosts
0
Views
8.1k
Activity
Mar ’25
Unbelievable: 2 App Store rejections, ZERO uses of our app's main feature. What would you do - appeal or resubmit?
I'm genuinely at a loss with Apple's App Review process. Our backend records show that across BOTH reviews, Apple's reviewers did not complete a SINGLE use of our app's core functionality. Not once. ZERO completed generations. For the latest review, our logs confirm Apple successfully logged in, but recorded ZERO generation requests and ZERO credits consumed. This isn't some minor feature. It's the entire foundation of our app. Our app fundamentally changes and becomes personalised as it's used. Without completing that process, you're essentially judging an incomplete product. Submission ID: 6a126514-9bb6-4d91-923c-bf29aacb1b68 Here's why this is so frustrating. We spent months deliberately building an app that offers functionality and a user experience fundamentally different from existing competitors. This wasn't another copycat app - avoiding that was central to its design from day one. We explained these differences extensively in our App Review notes. Yet Apple has rejected us TWICE under Guideline 4.3(b) — Design Spam. We even provided a narrated walkthrough demonstrating exactly what makes our app unique. Our video analytics show ZERO views. So we're being rejected for supposedly lacking originality, despite neither review producing a completed use of our main feature and no recorded views of our demonstration. After both rejections, we've received nothing but generic responses telling us to improve the app, without identifying a single specific problem. How are independent developers supposed to fix something when Apple won't explain what's wrong? We've now filed a formal appeal, which could take a month, with no visible queue position, progress updates or estimated timeframe. Meanwhile, we've already missed multiple planned marketing opportunities, and waiting could mean missing even more. We're not asking for guaranteed approval. We're asking for a fair review of what we've actually built. Has anyone else experienced this? What would you do? Wait for the appeal, hoping the App Review Board properly evaluates the app, even if it takes another month and we miss more deadlines? Withdraw the appeal and resubmit, hoping for a different reviewer, but risking another rejection without proper testing and further warnings against our developer account? I'd genuinely appreciate advice from anyone who's experienced something similar, especially those who've successfully appealed a 4.3(b) rejection. At this point, I genuinely don't know whether this is a reviewer misunderstanding, an automated rejection process, or something else entirely. But how can Apple determine that an app lacks originality when its defining functionality hasn't even been tested?
Replies
8
Boosts
0
Views
346
Activity
3h
App in "Waiting for Review" for 12 days — Apple ID 6820869711
Hello, Our first app submission has been in "Waiting for Review" since 17 October 2026 with no status change. App name: Gather Expense Apple ID: 6820869711 Version: 1.0 (build 12) Resubmitted for review: 17 October 2026, after answering a Guideline 2.1 Information Needed request with a screen recording and full details (also added to App Review Notes) TestFlight external beta: approved 20 October 2026 (same build) Developer Support case: 103007371511 (24 October 2026) Current status: Waiting for Review There is nothing new in App Review messages, and agreements, tax and banking are all active. Could someone confirm whether this submission is progressing normally or whether it is held? If anything further is needed, I'll provide it immediately. Thank you.
Replies
4
Boosts
1
Views
240
Activity
4h
Several original games rejected under 4.3(a) – how to show they are not repackaged?
Hi everyone, We are a small studio. Several of our puzzle games were rejected under Guideline 4.3(a) (Design – Spam), with the note that they share "a similar binary, metadata and/or concept" with other apps. Each game is written from scratch for that title, in Unity or Flutter, without purchased templates or third-party game code, and each has its own mechanics, art and levels. In our replies we described the specific mechanics, explained how levels are generated and verified, and attached gameplay videos recorded from the games themselves. We are now waiting for a response. For developers who resolved a 4.3(a) rejection in a crowded puzzle genre: what helped most? A phone call with App Review, a Board appeal, or changes to the name, screenshots and description? Any guidance from Apple staff would also be greatly appreciated. Thank you!
Replies
2
Boosts
0
Views
168
Activity
5h
App Builds & Custom Product Pages Stuck in "Waiting for Review" for 5–7 Days
Hello Apple App Review Team, We're experiencing consistently long review times for our app, myMentalPal, and would appreciate some assistance. Both new app builds and Custom Product Page (CPP) submissions regularly remain in "Waiting for Review" for approximately 5–7 days before the review process even begins. This has become a recurring issue across multiple submissions, rather than an isolated delay. The impact on our business is significant: Our development, design, and marketing teams coordinate their work around App Store releases and approvals. When submissions remain in the queue for nearly a week: Our development and QA teams experience unnecessary downtime and disruptions to planned release schedules. Marketing campaigns are delayed because new Custom Product Pages cannot go live. We incur substantial operational costs from team resources sitting idle or having to reschedule work. Time-sensitive improvements and important fixes are delayed for our existing users. For comparison, another app we manage typically receives reviews within 24 hours, which makes the consistent delays for myMentalPal particularly concerning. We fully understand the importance of Apple's review process and are committed to meeting all App Store guidelines. However, we'd appreciate clarification on whether these recurring delays are related to something specific to our app or a broader review queue issue. Could someone from Apple's App Review team investigate why both our app builds and CPP submissions consistently take 5–7 days to enter review? We're happy to provide submission IDs and any additional information privately to assist with the investigation. Thank you for your time and support.
Replies
0
Boosts
0
Views
94
Activity
6h
Account suspended under DPLA 14.8(a) – compliance documents provided over a week ago
My Individual Developer account (Team ID: SU8NVE3Z6C) has been suspended due to an automated compliance check regarding digital assets, citing Sections 14.8(a) and 2.8 of the DPLA. I have a clean 13-year track record on the App Store. On September 23, immediately after receiving the automated notice, I submitted all requested documentary evidence directly to provider_review. I provided my official residence documents and description of my apps. They do not involve custody, exchange, trading, or transmission of digital assets, nor do they violate any applicable laws. It has now been over a week since I submitted the full documentation. My entire portfolio of apps remains removed from the App Store. This prolonged downtime is causing severe ongoing financial loss and severely disrupting the experience for my active subscribers. Could an Apple Community Specialist or a senior support engineer please help escalate this review? I have provided everything asked of me and urgently need my account access restored. Thank you in advance for your assistance.
Replies
6
Boosts
5
Views
975
Activity
7h
Stuck in an Enrollment Loop: Rejected Again Within an Hour After a 7-Day Wait, No Explanation From Support (Pakistan)
Hello, I know this forum is not meant for account or enrollment issues, and I apologize for posting here. But I honestly have no other option left. Apple Developer Support has been extremely slow to respond, and since I am in Pakistan, the phone call-back option is not even available in my region. I feel completely stuck, with no way to talk to anyone at Apple about my own account. OLD ISSUE (Case ID: 103006700501) I enrolled in the Apple Developer Program as an Individual using the Apple Developer app on my iPhone. My enrollment got stuck with "Contact Us to Continue" and "ID Verification Rejected". I submitted the support form multiple times and never received a single reply. After waiting about 7 days, the Enroll option was suddenly re-enabled on my account. But no one replied to my case, no one explained what went wrong, and no one told me what I needed to fix. The button just came back silently. NEW ISSUE (Case ID: 103012960482) As soon as the Enroll option was re-enabled, I applied again. I used the same passport, the same legal name (exactly as it appears on my passport), the same residential address, and the same details as before. All of my information is correct and genuine. I have nothing to hide. Within about an hour, my enrollment was rejected again. The app now shows "ID Verification Rejected" and "Contact Us to Continue" once more. I have submitted yet another support request under Membership and Account > Program Enrollment. I have to be honest: this has been one of the most frustrating experiences I have had. I waited 7 long days for my account to be re-enabled, only for it to be rejected again within an hour, with no reason at all. I am a genuine person using my real passport, and I am being treated as if I have done something wrong, without anyone telling me what it is. Every day this drags on, my business loses time. My customers are waiting for our iOS app, and I keep telling them "soon" without knowing when, or even if, this will ever be resolved. I cannot fix a problem that no one will explain to me. If I simply re-apply with the same genuine documents, I will get the same result again. I do not want to keep going around in this loop of waiting a week, applying, getting rejected within an hour, and hearing nothing back. MY REQUEST Please do not just re-enable the Enroll button again without any explanation. Instead, could an Apple staff member or the enrollment verification team please do one of the following: Tell me what exactly is causing the rejection, so I can fix it. Ask me to send my documents directly for manual verification. I am ready to provide my passport, national ID card (CNIC), proof of address, business registration documents, or anything else you need, right away. Review my case and approve my application. About me: I am the founder of a licensed travel agency in Pakistan, and I want to publish our iOS app on the App Store so our customers can book flights and Umrah packages from their iPhones. Case IDs: Previous: 103006700501 Current: 103012960482 I am hoping Quinn "The Eskimo!" or any other Apple staff member can please look into my account or escalate it to the enrollment team. I am not asking for any special treatment, just a clear answer and a fair chance to get verified. Any help would be truly appreciated. Thank you, Ahsan Raza
Replies
0
Boosts
0
Views
106
Activity
8h
App Store Review Delayed for 2 Weeks – Wichita Transit ADA v4.16.0
Hi everyone, We submitted our first app release update, Wichita Transit ADA v4.16.0, on October 15, 2026, and it has been stuck in Waiting for Review for two weeks. There have been no review updates, rejections, or requests for additional information during this time. We understand that review times can vary, especially for initial releases, but a two-week delay with no progress is concerning. Has anyone else experienced similar delays recently? Is there anything we can do to get the review moving? Any advice or insight would be greatly appreciated. Thank you!
Replies
0
Boosts
0
Views
80
Activity
9h
App Store Review Delayed for 2 Weeks – Wichita Transit ADA v4.16.0
Hi everyone, I submitted our first app release update, Wichita Transit ADA v4.16.0, on October 15, 2026, and it has been stuck in Waiting for Review for two weeks. There have been no review updates, rejections, or requests for additional information during this time. We understand that review times can vary, especially for initial releases, but a two-week delay with no progress is concerning. Has anyone else experienced similar delays recently? Is there anything we can do to get the review moving? Any advice or insight would be greatly appreciated. Thank you!
Replies
0
Boosts
0
Views
50
Activity
9h
Pending Review
Hello Apple App Review Team, My app has been awaiting approval since October 26, 2026. For reference: App name: Legion of Paradise: Idle RPG App ID: 6815461133 Pending approval since: October 26 Support Case ID: 103009283878 Thank you, Best regards,
Replies
0
Boosts
0
Views
36
Activity
10h
Submission stuck in Waiting for Review for 13 days
Hi all. My first app, Stacy Maxxing (iOS 1.0), has been in Waiting for Review since October 16, 13 days now. It was rejected earlier for a camera permission button and an iPad issue. I fixed both and resubmitted the same day. Apple granted an expedited review on Oct 12 and again on Oct 28, and I have an open support case, but the status hasn't moved. Agreements, tax and banking are all active. Has anyone seen a submission sit this long after a fix, and did anything help, like resubmitting or contacting App Review again? Thanks.
Replies
0
Boosts
0
Views
35
Activity
11h
Romer Pallets waiting for review since October 13 — support case 103001826689
Hello App Review team, Our first iOS release, Romer Pallets, has remained in Waiting for Review since October 13, 2026. As of October 21, it has not moved to In Review, and no messages or requests for additional information appear in App Store Connect. App: Romer Pallets Apple App ID: 6822475988 Version/build: 1.0 (3) Distribution: Private Custom App for Romer Beverage Submitted: October 13, 2026, 4:37 PM Arizona (UTC-7) Apple Developer Support case: 103001826689 We opened the support request on October 19 and received the acknowledgment, but have not received a substantive response. Could someone please confirm whether the submission is correctly queued, whether anything is blocking it, and whether you need additional information from us? We are keeping the existing submission in place and holding newer updates while we wait. We can provide any further review information through App Store Connect. Thank you, Bret Ogden
Replies
1
Boosts
0
Views
140
Activity
11h
App rejected, no substantive replies and no response to my appeal — what should I do?
Hi everyone, After my app was rejected, repeated contact attempts and an appeal have not led to any meaningful guidance. What should I do next? Apple ID: 6807882674 Review timeline (all dates are in 2026): September 7: First submitted the app for App Store review. September 16: The app was rejected. I then sent three messages through Contact Us and received no reply to any of them. I subsequently submitted an appeal, which also received no response. During this period: I continued developing the app, updating the review information and resubmitting. Multiple TestFlight external beta builds were also rejected. When I contacted Apple about those rejections, the replies were generic process information with no specific advice on what to change. October 20 (UTC): Resubmitted the app for App Store review. As of October 27, it is still Waiting for Review, with no further update. It has been 50 days since my first submission, including rejection, an appeal and resubmissions. I understand that reviews take time. However, the replies I have received feel mechanical and unhelpful: they repeat general process information without addressing my specific questions or explaining what needs to change. I still do not know how to move forward. Has anyone experienced a similar situation? How can I obtain case-specific guidance? If an Apple staff member sees this, could you help check my case or advise on the next step? I can provide the relevant case numbers through the support channel. Thank you for your help. I will update this thread daily until there is substantive progress with the review.
Replies
3
Boosts
0
Views
215
Activity
11h
App Review Follow-up: Awaiting Approval Since October 22 — App ID 6816292923
Hello Apple App Review Team, I would appreciate your assistance with the review of my app, Trepho (App ID: 6816292923). My app has been awaiting approval since October 22, 2026, and it has now been seven days. I understand that review times can vary, but I would be grateful for an update on the status of my submission. For reference: App name: Trepho App ID: 6816292923 Pending approval since: October 22, 2026 Support Case ID: 103011066693 Could someone from the App Review Team please look into my submission and confirm whether any additional information or action is required from my side? As an independent developer preparing to launch my app, an update would help me plan the next steps. Thank you for your time and assistance. Best regards, David
Replies
0
Boosts
0
Views
25
Activity
12h
App stuck in review for almost a month — is this normal?
Title: App stuck in review for almost a month — is this normal? Hi everyone, Has anyone experienced extremely long App Store review times recently? Our app has been stuck in the review process for almost one month, and the situation is becoming increasingly frustrating. Here's the timeline: First submission: Waited approximately 2 weeks for review. Rejection: The app was eventually rejected, and we submitted an appeal message explaining to Apple Review team the reason that the feature is done by design New review: Another 2 weeks have passed, and we're still waiting for a response or resolution. That's almost 4 weeks in total, with no clear indication of when the process will be completed. We've already contacted Apple, but were ignored We've already submitted 3 times an expedite review - ignored too. I understand that reviews and appeals take time, but a month of waiting is seriously affecting our release schedule. Is anyone else experiencing similar delays? Is this the new normal for App Store reviews? Any advice on how to escalate this or get an actual status update from Apple would be appreciated. Pur app name: PauerOne Wallet Thanks!
Replies
0
Boosts
0
Views
23
Activity
13h
App review - still waiting even though it has been expedited
I first put my app on review the 25th of September. After four days, I thought something was wrong so I resubmitted it 29th of September. I then learnt that was not the case. I sent a couple of emails to ask what was happening and after a long while 7 days maybe) I got a reply that my app was now expedited. On the 15th of October it had been reviewed with a rejection and a somewhat minor thing I needed to fix. I did that and resubmitted the 17th of October. It should still be expedited, as per the comms. I am now, the 29th of October still waiting. What is going on? this is the Apple ID: 6803645894
Replies
0
Boosts
0
Views
27
Activity
14h
App in “Waiting for Review” for 12 days — Apple ID 6776578116
Hello, Our submission has been in "Waiting for Review" since 15 October 2026 with no status change. App name: Healy 3 Apple ID: 6776578116 Submitted for review: 15 October 2026 Scheduled pre-order release: 18 October 2026 (already passed) Expedited review requested: 21 October 2026 Developer Support case: 103005950459 (23 October 2026) Current status: Waiting for Review There is nothing in Resolution Center, and we have received no requests for further information or documentation. The App Review Information section includes a demo account and video walkthroughs, as the app requires a paired Bluetooth device to complete onboarding. This is a business app, so approval is time-critical for us — and we have a further submission to follow. Could someone confirm whether this submission is progressing normally or whether it is held in an error state? If anything further is needed from us, we will provide it immediately. Thank you.
Replies
3
Boosts
0
Views
133
Activity
14h
iOS 1.0 stuck in "Waiting for Review" for 18 days. No reply to contact requests
Hello, I submitted my first app (iOS 1.0, iPad) on October 11. It has stayed in "Waiting for Review" since then with no messages in App Store Connect. So far I've checked that all agreements, tax and banking are active, and I've contacted App Review by email with no response. App Apple ID: 6804408335 Submission date: October 11, 2026 Could someone from Apple check whether something is blocking this submission, or tell me what else I should do? Thank you.
Replies
0
Boosts
0
Views
15
Activity
14h
App stuck in “In Review” for several days
Hello, My iOS App (Apple ID 6811252087)update fixes a serious bug and has remained In Review for several days, even though an expedited-review request was accepted. I understand that the review may take a long time, but I really don't understand why the app has already been in the "In Review" status for several days and there is still no result. An earlier submission also stayed in review for a long time, so I withdrew and resubmitted it. The overall process has now taken more than a week. Developer Support says the review is ongoing but cannot provide a completion estimate. Is there anything else I should check or provide while keeping the current submission active? Have other developers experienced similar delays recently? Thank you.
Replies
0
Boosts
0
Views
87
Activity
15h