App Review

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App review is the process of evaluating apps and app updates submitted to the App Store to ensure they are reliable, perform as expected, and follow Apple guidelines.

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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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Mar ’25
Account suspended under DPLA 14.8(a) – compliance documents provided over a week ago
My Individual Developer account (Team ID: SU8NVE3Z6C) has been suspended due to an automated compliance check regarding digital assets, citing Sections 14.8(a) and 2.8 of the DPLA. I have a clean 13-year track record on the App Store. On September 23, immediately after receiving the automated notice, I submitted all requested documentary evidence directly to provider_review. I provided my official residence documents and description of my apps. They do not involve custody, exchange, trading, or transmission of digital assets, nor do they violate any applicable laws. It has now been over a week since I submitted the full documentation. My entire portfolio of apps remains removed from the App Store. This prolonged downtime is causing severe ongoing financial loss and severely disrupting the experience for my active subscribers. Could an Apple Community Specialist or a senior support engineer please help escalate this review? I have provided everything asked of me and urgently need my account access restored. Thank you in advance for your assistance.
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10+ days in Waiting for Review after Guideline 2.1 reply, no response through any channel
My first submission has been in "Waiting for Review" for 10+ days, and every attempt to reach App Review has gone unanswered. App ID: 6818449706 Oct 3: Guideline 2.1 – Information Needed. Replied the same day with everything requested and resubmitted. Oct 6: Contacted App Review about the status. No response. Oct 9: Requested an expedited review. No response. I've done everything that was asked, promptly and in full, and I've had no communication since. I haven't withdrawn the submission, so I'm still in the queue. Someone from the team, please confirm that my 2.1 reply was received and check whether the submission is stuck for a technical reason? If anything else is needed from me, I'll provide it right away.
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Version 1.0 "Waiting for Review" for 3 weeks, expedited review confirmed each time
Hello, We are Sum Software Pte. Ltd., a registered company in Singapore, enrolled in the Apple Developer Program as an organization. Our first iOS release (version 1.0, with three auto-renewable subscriptions in one group and an in-app event) has spent most of the last three weeks in "Waiting for Review", even though Apple confirmed expedited review each time we asked. I'd be grateful for guidance from Apple staff, or from developers who have seen the same thing. Timeline: 24 October: build 108 reviewed and rejected (2.3.2 and 2.1(a), Sign in with Apple). We added the native Sign in with Apple sheet and gave each subscription its own promotional image. 25 October: resubmitted on build 119 with the subscription group, three subscriptions and an in-app event. Expedited review requested and confirmed. 30 October: we found and accepted a pending update to the Apple Developer Program License Agreement. All agreements, tax forms and banking are Active. 2 and 3 November: sent an App Review status inquiry and requested expedited review a second time. No reply. 4 November: after 10 days in Waiting for Review, we cancelled and submitted build 129 with new media. Expedited review requested. 6 November: reviewed and rejected (2.1, the demo account could not reach the purchase flow; 2.3.4, 2.3.7 and 2.3.10, app previews). We fixed both the same day, replied in App Store Connect and resubmitted on build 130. 10 November: still Waiting for Review after 86 hours. We cancelled and submitted again so the in-app event could go back in, with updated review notes. Expedited review requested and confirmed. 13 November: sent an App Review Status inquiry through Contact Us. No reply yet. Status today: Waiting for Review since 10 November, with no messages in App Store Connect. We have had no response to any of our emails to Apple Developer Support or App Review. Questions: Does cancelling and resubmitting send a submission to the back of the queue, or cancel an expedite that was already granted? We did this twice and wonder whether it made the wait longer. Does a first submission that includes auto-renewable subscriptions and an in-app event usually take longer to review? Is there anything else we can do on our side, or should we simply wait? Case numbers, if useful to Apple staff: 103002936226, 103016590497 and 30000014393642. Submission ID: 343b20ba-fedb-49b7-afec-27f8690e782a. Thank you.
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App Stuck in Review for Over a Month – Already Published on Google Play with Strong User Interest
Hello Apple App Review Team, I am an independent game developer, and my game has been stuck in the App Review process for approximately one month without a final decision. Submission ID: e1dfbdc4-ed91-4e02-acf5-1de15461d895 My application has been awaiting review for an unusually long period. After several weeks without progress, I canceled the previous submission and submitted it again, hoping to resolve the delay. Unfortunately, the latest submission is still in "Waiting for Review", with no further updates or explanation. I would also like to highlight that my game is already published on Google Play, where it has attracted significant user interest and exceeded 10,000 downloads. Google Play link: https://play.google.com/store/apps/details?id=com.alpsoft.kus The game is actively available to Android users, and I am eager to make it available to iOS users as well. As an independent developer, I have invested considerable time and effort into creating and improving this game. The prolonged review delay is affecting my ability to reach new players and expand to another platform. I fully understand that Apple needs to carefully review applications before publication. However, I would sincerely appreciate assistance in understanding why my submission has remained pending for so long. Could an Apple App Review representative please: Investigate the reason for this unusually long delay. Confirm whether anything is preventing my application from entering active review. Escalate my submission to the appropriate team. Provide an update or guidance on any further steps required. I am not requesting automatic approval or special treatment. I simply hope my game can receive a fair and timely review. Thank you for your time and assistance. I would greatly appreciate any help in resolving this situation. Best regards, Independent Game Developer
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Repeated App Review Delays – Could There Be an Issue With My Developer Account
Hello Apple App Review Team, I'm reaching out because I'm genuinely concerned that there may be an issue with my Apple Developer account or the review process associated with it. During my previous app submission, I initially assumed the delay was normal and that waiting another 3–4 days would resolve it. Unfortunately, the app remained stuck for nearly two weeks before the situation was finally addressed. Now, I'm experiencing a similar situation again. My latest submission entered "Waiting for Review" on November 12, 2026, at 8:20 AM. As of November 14, 2026, at 9:10 PM, more than 60 hours have passed without any progress or communication. I understand that Apple aims to review 90% of submissions within 48 hours and that some reviews naturally take longer. However, after experiencing a delay of nearly two weeks previously, I'm worried that simply continuing to wait may lead to the same situation again. My biggest concern is whether there might be an underlying issue with my Apple Developer account, submission records, or review queue that is repeatedly preventing my apps from being reviewed in a timely manner. I'm not just asking for my current app to be reviewed faster. I'm hoping someone from Apple can help investigate whether there is a recurring issue affecting my account. Could the App Review team please help check: Whether there are any account-level issues, restrictions, or technical problems affecting my submissions. Whether my current submission is correctly placed in the review queue. Whether anything is preventing my apps from entering the review process normally. If possible, I would sincerely appreciate having this investigated or escalated to the appropriate team. I'm concerned about experiencing another prolonged delay without knowing whether something is wrong or whether any action is required from me. Submission ID:bfa4f9c6-ce77-4884-a2c6-3b4aedf31356 Thank you for your time and assistance. I would really appreciate any help in understanding and resolving this situation.
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Binder X (Apple ID 6827784194) in Waiting for Review since November 8
Our app Binder X (Apple ID 6827784194), version 1.0.0 build 8, was resubmitted for review on Sunday, November 8 at 5:51 PM Pacific, after a rejection. It has been in Waiting for Review since then and has not moved to In Review. We have also submitted two expedited review requests. Could someone from App Review confirm whether the submission is in the queue as expected, or whether anything is needed from us? We are glad to provide any information required. Thank you.
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Does messaging that only reaches the app's own business count as "Messaging and Chat" in the Age Rating?
My app is rejected under Guideline 2.3.6 because the Age Rating answer for "Messaging and Chat" is "No". The reviewer says the app includes messaging and chat. I want to understand what the guideline means before I change the answer. What the app does: It is a companion app for families of a martial arts school (a business). Parents sign in to see their child's schedule, billing, and so on. A signed-in adult can send a message only to their own school. They never choose a recipient and can never reach another family or any other user of the app. The school's staff reply from somewhere else (the school's website), not from inside this app. Teen accounts (ages 13 to 17) are created by the school at a parent's request. They have no messaging at all. The Messages tab is not shown to them, and our server refuses any message from them. The app uses the Declared Age Range API to meet Texas age assurance requirements. My question: Does a feature that only lets a user contact the business providing the service, and never another user of the app, count as "Messaging and Chat" for the Age Rating? Or does that capability apply only to user-to-user communication? I had understood the capability to mean users messaging other users. If the answer is that any in-app message form counts, I will change the rating to "Yes". I just want to be sure I understand the definition, since the App Store Connect help text for that question is short. Has anyone been through this with a "contact the business" or support-style message feature? I asked the reviewer, but they pointed me here, since they "are not able to provide feedback on app concepts or features". Thank you.
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Stuck in "Waiting for Review" for 14 days, no reply from Developer Support (with case ID)
Our first iOS app, Inosace Sleep, version 1.0, has been in "Waiting for Review" since October 29, 2026 (14 days). The review hasn't started and we haven't received any messages from App Review. What we've tried so far: Requested an expedited review on November 5. Apple confirmed it, but the status hasn't changed. Contacted Developer Support on November 7 (case ID 30000008149224), no reply yet. All agreements, tax and banking information are active in App Store Connect, and nothing has been changed since the submission. Is there anything else we can do, or could someone from Apple take a look?
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App Stuck In Review Since October 26, 2026 — No Updates Despite Multiple Support Requests
Hello, I'm reaching out regarding an ongoing issue with an iOS application that has been stuck in the "In Review" status since October 26, 2026. As of today, November 13, the application has been in review for 18 days without any updates, rejection notices, requests for additional information, or communication explaining the delay. I've published multiple applications through the App Store before, and while I understand that review times can vary, I've never experienced anything remotely close to this. I've reached out to Apple Developer Support multiple times, sent approximately five emails, and even spent nearly three hours on hold trying to speak with someone who could provide some information. I've also submitted an expedited review request, which unfortunately hasn't resulted in any progress either. I even spoke with a support representative who mentioned that they would try to push the issue forward, but despite all these attempts, I still haven't received any meaningful updates or explanations. This delay has significantly affected my business, and it's incredibly frustrating to have an application sitting in review for this long without knowing what's happening or whether anything is actually being done. I completely understand that certain applications might require additional review time, and I have no issue with that. However, I would at least expect some form of communication, especially after nearly three weeks and multiple attempts to contact support. At this point, I'm genuinely concerned that the application might be stuck in Apple's review system or that something has gone wrong internally. Has anyone experienced a similar situation where an application remained specifically in "In Review" for this long? Is there any way to reach someone directly from the App Review team or escalate this beyond the standard support channels? I've already tried requesting an expedited review without success, so I'm unsure what other options are available. I'd appreciate any guidance or assistance, especially from someone at Apple who might be able to look into this. Thank you.
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Please help: Critical bug fix build stuck/lost in review queue for 10+ days (Apple ID: 6766006483)
Hey everyone, We have a critical update for our app (Hook - AI Rizz Wingman) that has been stuck in "Waiting for Review" for over 10 days now across resubmissions, without moving to "In Review". This release includes urgent fixes and core product updates that are currently holding up our rollout. We've already checked the Resolution Center and there are no open messages or pending actions on our end. Has anyone else experienced this kind of delay recently? Beyond submitting an expedited review request, is there anything else that actually helps get a stuck build moving again? (In case anyone from the App Review team is browsing the forums and can take a look, here are the app details: Bullet App Name: Hook - AI Rizz Wingman  Bullet Apple ID: 6766006483  Bullet Bundle ID: com.hook.eden  Bullet SKU: 0001)  Thanks in advance for any insights
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New developer: how do you give TestFlight testers free access to a subscription app?
Hi everyone - I'm new to iOS development and about to launch my first app, so apologies if this is a basic question. The app has one yearly auto-renewable subscription with a free trial. I'd like my TestFlight testers to be able to use everything for free while they try out new versions. From what I've read, TestFlight and App Review both use the sandbox, so the app can't tell a tester from a reviewer while it runs. Apple's receipt validation article says to use the sandbox "while your app is in review". If I've got that wrong, please let me know. These are the options I've come up with: Two builds from the same code: one for TestFlight with the subscription turned off, and one with it on that goes to App Review and the App Store. One build. Testers subscribe in the sandbox, which is free, and subscribe again whenever TestFlight stops renewing it (it renews daily, up to 6 times). One build where a new sandbox install behaves the same as the App Store, but once someone has subscribed in the sandbox they're never locked out again. What do you do in your own apps, and what would you recommend? Has App Review ever pushed back on any of these? Thank you for any help.
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All 4 of My Original Native Games Rejected Under Guideline 4.3 & 4.2.6 – No Reply to Appeal/Expedite Request
Hello everyone, After waiting over a week in review, all of my recently submitted apps were rejected under Guideline 4.3 (Spam) and Guideline 4.2.6 (App Generation Services). The rejection messages are generic and do not specify which components, assets, or metadata triggered the flags. To clarify, these are original native apps built from scratch in Xcode/Swift—not commercialized templates, web wrappers, or third-party app generation builds—and each has distinct mechanics, custom assets, and functionality. I have already replied in the Resolution Center, submitted an official appeal/support inquiry, and requested an expedited review, but it has been 3 days with no response. Has anyone experienced false-positive 4.3/4.2.6 flags across multiple distinct apps on the same developer account, or can an Apple representative advise on what specific areas I should audit to get these resolved? Thank you in advance for your guidance.
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App stuck "In Review" for 12 days after resubmission (Case 103001645719)
Hello, Our app has been in "In Review" status since October 25, 2026 — 12 days now, with no messages or requests from App Review. App: Ryla: Photo Looks & Filters (Apple ID 6821447421) Submission ID: bbe1d65e-6429-4c33-9a25-7c2128f6c8a8 Items: version 1.0 (build 10), two auto-renewable subscriptions, a subscription group and three consumable in-app purchases Developer Support case: 103001645719 Timeline: Oct 12: first submission Oct 25: rejected under Guideline 1.1 (screenshots); we replaced the flagged screenshots and previews and resubmitted the same day Oct 25 → today: "In Review", no further updates We have also requested an expedited review and replied to our Developer Support case. Agreements, tax and banking are all active, and there are no unanswered messages in App Store Connect. Could someone from App Review please check whether this submission is stuck? We're happy to provide a demo video, test details or anything else needed right away. Thank you.
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App Review from 30t October, No Update from Review Team
Hello, I am looking for advise and if anyone knows apple developer / app review team phone number, please help. I have submitted my app Day1Work on 15th October, App review team reviewed on 30th October and ask to provide some log in creds , which I provided and updated the app with what they were asking for. Since 30th of October till now there are no respose from the app review team, I have tried Expadited Review Request, wrote to support through the form, called 3 times general apple support team, but nothing , no update. If anyone is facing the similar issue , please share and what did you which helped later. Thank you for your attention. S.Howlader
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App Review Time
I'm aware that Apple receives a high volume of app submissions, and I understand that the review process takes time. However, I've submitted expedited review requests due to a time-sensitive launch. Apple states that over 90% of app reviews are completed within 24–48 hours. Unfortunately, my submissions have consistently been taking approximately 168 hours (7 days) per review. Each time, I receive only 1–2 issues to address. After making the requested changes and resubmitting, I'm facing another 7-day wait, often for another 1–2 issues. I completely understand that apps must meet Apple's guidelines, and I'm more than willing to make any necessary changes. I'm simply trying to understand whether these extended review times are normal or if there may be something I'm doing incorrectly in the submission process. This is my first time submitting an app to the App Store, so I would sincerely appreciate any advice, insight, or feedback from those who have been through this process. Thank you!
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Pre-reader kids education app in two languages: one localized app or two separate apps under 4.3(a)?
I’m an individual developer with a live educational app for children aged 3 to 5 who can’t read yet. Everything in the app is spoken: instructions, feedback and task prompts are voice recordings. For a child who can’t read, the language isn’t a setting. It is the whole product. Current setup The app is Sovice, Croatian, live since October 2026, with native Croatian voice recordings and a Croatian curriculum. It’s currently Croatian only. I’m now preparing an English version for the US and UK. The problem with adding English to the same app The child can’t recover from the wrong language. With two languages in one app, a parent picking the wrong one, or the app ending up in one by accident, leaves a three-year-old who can’t read the screen to switch back. This applies both ways: a US child landing in Croatian and a Croatian child landing in English. The listing follows the device language, not the market. Many Croatian parents set their phones to English. With an English listing, they’d see an English app and miss that this is a Croatian app, even though the Croatian recordings are why they’d download it. The markets need different products. The English version would have a different curriculum (English phonics and early reading), its own brand and mascot, and features for US families, such as a homeschool parent mode. Croatian families need things US families don’t, and the other way round. What I’m considering Two separate single-language apps from one shared codebase, each with its own bundle ID, name, brand and content, and availability limited to its own markets: Sovice: Croatian, sold in Croatia and the region. Wise Beaks: English, sold in English-speaking countries. Questions Has anyone shipped separate language or market versions of a kids or education app without a 4.3(a) rejection? What differentiation did App Review accept? Does “the users can’t read, so each app must be single-language” help when explaining this to App Review, or is it irrelevant to 4.3(a)? If one app is the expected path: is there a way to show a specific product page per country regardless of device language?
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Three rejections in a week for errors on the reviewer’s iPad, and a reviewer who couldn’t find the subscription the notes describe
I’d like to raise how our app’s review has gone, in the hope that someone at App Review sees it, and to ask whether other developers are seeing the same thing. Our app is Suan, a sleep audio app. It’s iPhone-only. It has no server and no account, and one auto-renewing yearly subscription shown with Apple’s own SubscriptionStoreView. What has happened: 30 Oct: submitted. 3 Nov: rejected under 5.1.1(iv) for the wording on our Apple Health screen. Fair enough. Fixed and resubmitted the same day. 5 Nov: rejected on three points: 5.1.1(iv) again, for a button label that was already there in the first review and wasn’t mentioned then; 2.1(b): the reviewer couldn’t find the In-App Purchase; 2.1(a): every audio download failed on an iPad Air (M3) on iPadOS 27. We fixed all three. Every track now ships inside the app, so nothing downloads at all. The review notes say step by step where the subscription is: it appears straight after onboarding, it’s the first section in Settings, and it opens when you tap play on any track. 8 Nov: rejected under 2.1(a) for “an error during onboarding”, again on the iPad Air (M3). The reviewer’s screenshot shows Apple’s SubscriptionStoreView reporting “NSURLErrorDomain error -1009”. That error means the device is not connected to the internet. The screen is Apple’s own, loading our subscription from the App Store sandbox. Our onboarding makes no network requests. So of the issues raised, two came from the review device having no connection, one was a subscription that the review notes explain how to find, and one was a button that passed the first review. None of them happen on our own iPhones. We’ve replied to every rejection in App Store Connect, and resubmitted each time within hours. The Android version of the same app, with the same features, content and subscription, went through Google Play’s review and was approved. Each round costs us two to three days, and we’ve now spent about two weeks on a launch that was ready at the start. I’d be grateful for a few things: When the error in a screenshot is a network error like -1009, could reviewers check the device’s connection, or try again, before rejecting? Could every issue be raised in one review, rather than a new one appearing after each fix? Could reviewers read the review notes? For us they answered the question the rejection asked. Has anyone else had StoreKit or network failures in review on iPad Air (M3) with iPadOS 27? I’ve seen a few threads describing the same thing. If anyone found a way past it, I’d love to hear it. The quality of the testing effort has been pretty poor. Thank you.
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App Review device never reaches our domain (NSURLErrorDomain -1001, no requests in server or Cloudflare logs)
Hello, Our iOS app has been rejected four times under Guideline 2.1(a) because sign-in fails on the review iPad. The latest rejection showed NSURLErrorDomain error -1001 (the request timed out) on an iPad Air 11-inch (M3) with iPadOS 27.0, on November 5, 2026, at about 11:54 UTC. The same happened on October 16, 2026. Setup: API: https://wp.pavilion.az, HTTPS on port 443, fixed DNS name DNS and proxy on Cloudflare (IPv4 and IPv6), publicly trusted certificate The app uses URLSession, with no custom certificate checks and no proxy settings What we checked: Neither our origin server nor Cloudflare logged any request from the review device on either day. Other clients were served normally during the same minutes. The domain resolves normally from many public DNS resolvers in the United States and Europe, over IPv4 and IPv6. The app signs in in under one second on an iPad simulator in a data center in Los Angeles, and on our own devices through TestFlight. This looks similar to https://developer.apple.com/forums/thread/773444, where a Cloudflare-hosted domain resolved to a wrong address inside Apple's network. Could someone from Apple check how wp.pavilion.az resolves, and whether it is reachable, from the App Review network? We have resubmitted a build that adds a short network check to the error message (the DNS result and which connection step fails), but each review cycle takes many days. Thank you.
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Subscriptions load in TestFlight sandbox but not during App Review — 2.1(b), third rejection
Our first submission has now been rejected under Guideline 2.1(b), with the message: "the in-app purchases do not load successfully." Each review was performed on an iPad Air 11-inch (M3) running iPadOS 26.6. The app sells only auto-renewable subscriptions. We cannot reproduce the failure, and we have verified every part of the configuration we can think of. WHAT WE VERIFIED (via the App Store Connect API, not just the UI) Two subscriptions in one group, state READY_TO_SUBMIT Product IDs exactly match what the app requests Available in 175 territories, including the United States Prices set, en-US localizations present for both products and for the group App review screenshots attached to both, state COMPLETE Both subscriptions are included in the review submission (READY_FOR_REVIEW) Paid Apps Agreement: Active. Bank account: Active. Tax forms: Active. WHAT WORKS On our own devices, installed via TestFlight (sandbox environment), the products load correctly and a purchase completes and activates as expected. This works on both a real Apple ID and a Sandbox Tester account. WHAT WE OBSERVED FROM THE REVIEW SESSION We use RevenueCat. Their server-side API returns our offering with both packages and the correct product identifiers, so the offering metadata is fine. Our backend also shows that the reviewer's session reached our servers and signed in successfully at the review timestamp, so the device had working network connectivity. That leaves StoreKit itself returning no products on the reviewer's device, which is what empties the offering. QUESTIONS Are there known conditions under which StoreKit returns no products in the App Review sandbox for subscriptions that are in "Ready to Submit" and are attached to the same submission as the binary? For an app that has never been approved, is product loading during review handled differently from a normal sandbox session on a released app? Is there any way to obtain diagnostics from a review session, or to ask the reviewer for a screenshot of the failing screen? Replies in Resolution Center so far have only repeated the original rejection text. Is there anything specific to iPadOS 26.6 that could affect StoreKit 2 product lookups? For the next submission we have added a timeout and automatic retries around the product lookup, plus a visible retry control instead of a spinner, in case the failure is a transient cold-start timeout. But we would rather understand the actual cause than keep guessing. Any pointers appreciated.
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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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Mar ’25
Account suspended under DPLA 14.8(a) – compliance documents provided over a week ago
My Individual Developer account (Team ID: SU8NVE3Z6C) has been suspended due to an automated compliance check regarding digital assets, citing Sections 14.8(a) and 2.8 of the DPLA. I have a clean 13-year track record on the App Store. On September 23, immediately after receiving the automated notice, I submitted all requested documentary evidence directly to provider_review. I provided my official residence documents and description of my apps. They do not involve custody, exchange, trading, or transmission of digital assets, nor do they violate any applicable laws. It has now been over a week since I submitted the full documentation. My entire portfolio of apps remains removed from the App Store. This prolonged downtime is causing severe ongoing financial loss and severely disrupting the experience for my active subscribers. Could an Apple Community Specialist or a senior support engineer please help escalate this review? I have provided everything asked of me and urgently need my account access restored. Thank you in advance for your assistance.
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10+ days in Waiting for Review after Guideline 2.1 reply, no response through any channel
My first submission has been in "Waiting for Review" for 10+ days, and every attempt to reach App Review has gone unanswered. App ID: 6818449706 Oct 3: Guideline 2.1 – Information Needed. Replied the same day with everything requested and resubmitted. Oct 6: Contacted App Review about the status. No response. Oct 9: Requested an expedited review. No response. I've done everything that was asked, promptly and in full, and I've had no communication since. I haven't withdrawn the submission, so I'm still in the queue. Someone from the team, please confirm that my 2.1 reply was received and check whether the submission is stuck for a technical reason? If anything else is needed from me, I'll provide it right away.
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3
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130
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3h
Version 1.0 "Waiting for Review" for 3 weeks, expedited review confirmed each time
Hello, We are Sum Software Pte. Ltd., a registered company in Singapore, enrolled in the Apple Developer Program as an organization. Our first iOS release (version 1.0, with three auto-renewable subscriptions in one group and an in-app event) has spent most of the last three weeks in "Waiting for Review", even though Apple confirmed expedited review each time we asked. I'd be grateful for guidance from Apple staff, or from developers who have seen the same thing. Timeline: 24 October: build 108 reviewed and rejected (2.3.2 and 2.1(a), Sign in with Apple). We added the native Sign in with Apple sheet and gave each subscription its own promotional image. 25 October: resubmitted on build 119 with the subscription group, three subscriptions and an in-app event. Expedited review requested and confirmed. 30 October: we found and accepted a pending update to the Apple Developer Program License Agreement. All agreements, tax forms and banking are Active. 2 and 3 November: sent an App Review status inquiry and requested expedited review a second time. No reply. 4 November: after 10 days in Waiting for Review, we cancelled and submitted build 129 with new media. Expedited review requested. 6 November: reviewed and rejected (2.1, the demo account could not reach the purchase flow; 2.3.4, 2.3.7 and 2.3.10, app previews). We fixed both the same day, replied in App Store Connect and resubmitted on build 130. 10 November: still Waiting for Review after 86 hours. We cancelled and submitted again so the in-app event could go back in, with updated review notes. Expedited review requested and confirmed. 13 November: sent an App Review Status inquiry through Contact Us. No reply yet. Status today: Waiting for Review since 10 November, with no messages in App Store Connect. We have had no response to any of our emails to Apple Developer Support or App Review. Questions: Does cancelling and resubmitting send a submission to the back of the queue, or cancel an expedite that was already granted? We did this twice and wonder whether it made the wait longer. Does a first submission that includes auto-renewable subscriptions and an in-app event usually take longer to review? Is there anything else we can do on our side, or should we simply wait? Case numbers, if useful to Apple staff: 103002936226, 103016590497 and 30000014393642. Submission ID: 343b20ba-fedb-49b7-afec-27f8690e782a. Thank you.
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33
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3h
App Stuck in Review for Over a Month – Already Published on Google Play with Strong User Interest
Hello Apple App Review Team, I am an independent game developer, and my game has been stuck in the App Review process for approximately one month without a final decision. Submission ID: e1dfbdc4-ed91-4e02-acf5-1de15461d895 My application has been awaiting review for an unusually long period. After several weeks without progress, I canceled the previous submission and submitted it again, hoping to resolve the delay. Unfortunately, the latest submission is still in "Waiting for Review", with no further updates or explanation. I would also like to highlight that my game is already published on Google Play, where it has attracted significant user interest and exceeded 10,000 downloads. Google Play link: https://play.google.com/store/apps/details?id=com.alpsoft.kus The game is actively available to Android users, and I am eager to make it available to iOS users as well. As an independent developer, I have invested considerable time and effort into creating and improving this game. The prolonged review delay is affecting my ability to reach new players and expand to another platform. I fully understand that Apple needs to carefully review applications before publication. However, I would sincerely appreciate assistance in understanding why my submission has remained pending for so long. Could an Apple App Review representative please: Investigate the reason for this unusually long delay. Confirm whether anything is preventing my application from entering active review. Escalate my submission to the appropriate team. Provide an update or guidance on any further steps required. I am not requesting automatic approval or special treatment. I simply hope my game can receive a fair and timely review. Thank you for your time and assistance. I would greatly appreciate any help in resolving this situation. Best regards, Independent Game Developer
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319
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19h
Repeated App Review Delays – Could There Be an Issue With My Developer Account
Hello Apple App Review Team, I'm reaching out because I'm genuinely concerned that there may be an issue with my Apple Developer account or the review process associated with it. During my previous app submission, I initially assumed the delay was normal and that waiting another 3–4 days would resolve it. Unfortunately, the app remained stuck for nearly two weeks before the situation was finally addressed. Now, I'm experiencing a similar situation again. My latest submission entered "Waiting for Review" on November 12, 2026, at 8:20 AM. As of November 14, 2026, at 9:10 PM, more than 60 hours have passed without any progress or communication. I understand that Apple aims to review 90% of submissions within 48 hours and that some reviews naturally take longer. However, after experiencing a delay of nearly two weeks previously, I'm worried that simply continuing to wait may lead to the same situation again. My biggest concern is whether there might be an underlying issue with my Apple Developer account, submission records, or review queue that is repeatedly preventing my apps from being reviewed in a timely manner. I'm not just asking for my current app to be reviewed faster. I'm hoping someone from Apple can help investigate whether there is a recurring issue affecting my account. Could the App Review team please help check: Whether there are any account-level issues, restrictions, or technical problems affecting my submissions. Whether my current submission is correctly placed in the review queue. Whether anything is preventing my apps from entering the review process normally. If possible, I would sincerely appreciate having this investigated or escalated to the appropriate team. I'm concerned about experiencing another prolonged delay without knowing whether something is wrong or whether any action is required from me. Submission ID:bfa4f9c6-ce77-4884-a2c6-3b4aedf31356 Thank you for your time and assistance. I would really appreciate any help in understanding and resolving this situation.
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217
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19h
Binder X (Apple ID 6827784194) in Waiting for Review since November 8
Our app Binder X (Apple ID 6827784194), version 1.0.0 build 8, was resubmitted for review on Sunday, November 8 at 5:51 PM Pacific, after a rejection. It has been in Waiting for Review since then and has not moved to In Review. We have also submitted two expedited review requests. Could someone from App Review confirm whether the submission is in the queue as expected, or whether anything is needed from us? We are glad to provide any information required. Thank you.
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133
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22h
Does messaging that only reaches the app's own business count as "Messaging and Chat" in the Age Rating?
My app is rejected under Guideline 2.3.6 because the Age Rating answer for "Messaging and Chat" is "No". The reviewer says the app includes messaging and chat. I want to understand what the guideline means before I change the answer. What the app does: It is a companion app for families of a martial arts school (a business). Parents sign in to see their child's schedule, billing, and so on. A signed-in adult can send a message only to their own school. They never choose a recipient and can never reach another family or any other user of the app. The school's staff reply from somewhere else (the school's website), not from inside this app. Teen accounts (ages 13 to 17) are created by the school at a parent's request. They have no messaging at all. The Messages tab is not shown to them, and our server refuses any message from them. The app uses the Declared Age Range API to meet Texas age assurance requirements. My question: Does a feature that only lets a user contact the business providing the service, and never another user of the app, count as "Messaging and Chat" for the Age Rating? Or does that capability apply only to user-to-user communication? I had understood the capability to mean users messaging other users. If the answer is that any in-app message form counts, I will change the rating to "Yes". I just want to be sure I understand the definition, since the App Store Connect help text for that question is short. Has anyone been through this with a "contact the business" or support-style message feature? I asked the reviewer, but they pointed me here, since they "are not able to provide feedback on app concepts or features". Thank you.
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Stuck in "Waiting for Review" for 14 days, no reply from Developer Support (with case ID)
Our first iOS app, Inosace Sleep, version 1.0, has been in "Waiting for Review" since October 29, 2026 (14 days). The review hasn't started and we haven't received any messages from App Review. What we've tried so far: Requested an expedited review on November 5. Apple confirmed it, but the status hasn't changed. Contacted Developer Support on November 7 (case ID 30000008149224), no reply yet. All agreements, tax and banking information are active in App Store Connect, and nothing has been changed since the submission. Is there anything else we can do, or could someone from Apple take a look?
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App Stuck In Review Since October 26, 2026 — No Updates Despite Multiple Support Requests
Hello, I'm reaching out regarding an ongoing issue with an iOS application that has been stuck in the "In Review" status since October 26, 2026. As of today, November 13, the application has been in review for 18 days without any updates, rejection notices, requests for additional information, or communication explaining the delay. I've published multiple applications through the App Store before, and while I understand that review times can vary, I've never experienced anything remotely close to this. I've reached out to Apple Developer Support multiple times, sent approximately five emails, and even spent nearly three hours on hold trying to speak with someone who could provide some information. I've also submitted an expedited review request, which unfortunately hasn't resulted in any progress either. I even spoke with a support representative who mentioned that they would try to push the issue forward, but despite all these attempts, I still haven't received any meaningful updates or explanations. This delay has significantly affected my business, and it's incredibly frustrating to have an application sitting in review for this long without knowing what's happening or whether anything is actually being done. I completely understand that certain applications might require additional review time, and I have no issue with that. However, I would at least expect some form of communication, especially after nearly three weeks and multiple attempts to contact support. At this point, I'm genuinely concerned that the application might be stuck in Apple's review system or that something has gone wrong internally. Has anyone experienced a similar situation where an application remained specifically in "In Review" for this long? Is there any way to reach someone directly from the App Review team or escalate this beyond the standard support channels? I've already tried requesting an expedited review without success, so I'm unsure what other options are available. I'd appreciate any guidance or assistance, especially from someone at Apple who might be able to look into this. Thank you.
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170
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Please help: Critical bug fix build stuck/lost in review queue for 10+ days (Apple ID: 6766006483)
Hey everyone, We have a critical update for our app (Hook - AI Rizz Wingman) that has been stuck in "Waiting for Review" for over 10 days now across resubmissions, without moving to "In Review". This release includes urgent fixes and core product updates that are currently holding up our rollout. We've already checked the Resolution Center and there are no open messages or pending actions on our end. Has anyone else experienced this kind of delay recently? Beyond submitting an expedited review request, is there anything else that actually helps get a stuck build moving again? (In case anyone from the App Review team is browsing the forums and can take a look, here are the app details: Bullet App Name: Hook - AI Rizz Wingman  Bullet Apple ID: 6766006483  Bullet Bundle ID: com.hook.eden  Bullet SKU: 0001)  Thanks in advance for any insights
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137
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New developer: how do you give TestFlight testers free access to a subscription app?
Hi everyone - I'm new to iOS development and about to launch my first app, so apologies if this is a basic question. The app has one yearly auto-renewable subscription with a free trial. I'd like my TestFlight testers to be able to use everything for free while they try out new versions. From what I've read, TestFlight and App Review both use the sandbox, so the app can't tell a tester from a reviewer while it runs. Apple's receipt validation article says to use the sandbox "while your app is in review". If I've got that wrong, please let me know. These are the options I've come up with: Two builds from the same code: one for TestFlight with the subscription turned off, and one with it on that goes to App Review and the App Store. One build. Testers subscribe in the sandbox, which is free, and subscribe again whenever TestFlight stops renewing it (it renews daily, up to 6 times). One build where a new sandbox install behaves the same as the App Store, but once someone has subscribed in the sandbox they're never locked out again. What do you do in your own apps, and what would you recommend? Has App Review ever pushed back on any of these? Thank you for any help.
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95
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All 4 of My Original Native Games Rejected Under Guideline 4.3 & 4.2.6 – No Reply to Appeal/Expedite Request
Hello everyone, After waiting over a week in review, all of my recently submitted apps were rejected under Guideline 4.3 (Spam) and Guideline 4.2.6 (App Generation Services). The rejection messages are generic and do not specify which components, assets, or metadata triggered the flags. To clarify, these are original native apps built from scratch in Xcode/Swift—not commercialized templates, web wrappers, or third-party app generation builds—and each has distinct mechanics, custom assets, and functionality. I have already replied in the Resolution Center, submitted an official appeal/support inquiry, and requested an expedited review, but it has been 3 days with no response. Has anyone experienced false-positive 4.3/4.2.6 flags across multiple distinct apps on the same developer account, or can an Apple representative advise on what specific areas I should audit to get these resolved? Thank you in advance for your guidance.
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98
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App stuck "In Review" for 12 days after resubmission (Case 103001645719)
Hello, Our app has been in "In Review" status since October 25, 2026 — 12 days now, with no messages or requests from App Review. App: Ryla: Photo Looks & Filters (Apple ID 6821447421) Submission ID: bbe1d65e-6429-4c33-9a25-7c2128f6c8a8 Items: version 1.0 (build 10), two auto-renewable subscriptions, a subscription group and three consumable in-app purchases Developer Support case: 103001645719 Timeline: Oct 12: first submission Oct 25: rejected under Guideline 1.1 (screenshots); we replaced the flagged screenshots and previews and resubmitted the same day Oct 25 → today: "In Review", no further updates We have also requested an expedited review and replied to our Developer Support case. Agreements, tax and banking are all active, and there are no unanswered messages in App Store Connect. Could someone from App Review please check whether this submission is stuck? We're happy to provide a demo video, test details or anything else needed right away. Thank you.
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121
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1d
App Review from 30t October, No Update from Review Team
Hello, I am looking for advise and if anyone knows apple developer / app review team phone number, please help. I have submitted my app Day1Work on 15th October, App review team reviewed on 30th October and ask to provide some log in creds , which I provided and updated the app with what they were asking for. Since 30th of October till now there are no respose from the app review team, I have tried Expadited Review Request, wrote to support through the form, called 3 times general apple support team, but nothing , no update. If anyone is facing the similar issue , please share and what did you which helped later. Thank you for your attention. S.Howlader
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50
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App Review Time
I'm aware that Apple receives a high volume of app submissions, and I understand that the review process takes time. However, I've submitted expedited review requests due to a time-sensitive launch. Apple states that over 90% of app reviews are completed within 24–48 hours. Unfortunately, my submissions have consistently been taking approximately 168 hours (7 days) per review. Each time, I receive only 1–2 issues to address. After making the requested changes and resubmitting, I'm facing another 7-day wait, often for another 1–2 issues. I completely understand that apps must meet Apple's guidelines, and I'm more than willing to make any necessary changes. I'm simply trying to understand whether these extended review times are normal or if there may be something I'm doing incorrectly in the submission process. This is my first time submitting an app to the App Store, so I would sincerely appreciate any advice, insight, or feedback from those who have been through this process. Thank you!
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52
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1d
Pre-reader kids education app in two languages: one localized app or two separate apps under 4.3(a)?
I’m an individual developer with a live educational app for children aged 3 to 5 who can’t read yet. Everything in the app is spoken: instructions, feedback and task prompts are voice recordings. For a child who can’t read, the language isn’t a setting. It is the whole product. Current setup The app is Sovice, Croatian, live since October 2026, with native Croatian voice recordings and a Croatian curriculum. It’s currently Croatian only. I’m now preparing an English version for the US and UK. The problem with adding English to the same app The child can’t recover from the wrong language. With two languages in one app, a parent picking the wrong one, or the app ending up in one by accident, leaves a three-year-old who can’t read the screen to switch back. This applies both ways: a US child landing in Croatian and a Croatian child landing in English. The listing follows the device language, not the market. Many Croatian parents set their phones to English. With an English listing, they’d see an English app and miss that this is a Croatian app, even though the Croatian recordings are why they’d download it. The markets need different products. The English version would have a different curriculum (English phonics and early reading), its own brand and mascot, and features for US families, such as a homeschool parent mode. Croatian families need things US families don’t, and the other way round. What I’m considering Two separate single-language apps from one shared codebase, each with its own bundle ID, name, brand and content, and availability limited to its own markets: Sovice: Croatian, sold in Croatia and the region. Wise Beaks: English, sold in English-speaking countries. Questions Has anyone shipped separate language or market versions of a kids or education app without a 4.3(a) rejection? What differentiation did App Review accept? Does “the users can’t read, so each app must be single-language” help when explaining this to App Review, or is it irrelevant to 4.3(a)? If one app is the expected path: is there a way to show a specific product page per country regardless of device language?
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75
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1d
Three rejections in a week for errors on the reviewer’s iPad, and a reviewer who couldn’t find the subscription the notes describe
I’d like to raise how our app’s review has gone, in the hope that someone at App Review sees it, and to ask whether other developers are seeing the same thing. Our app is Suan, a sleep audio app. It’s iPhone-only. It has no server and no account, and one auto-renewing yearly subscription shown with Apple’s own SubscriptionStoreView. What has happened: 30 Oct: submitted. 3 Nov: rejected under 5.1.1(iv) for the wording on our Apple Health screen. Fair enough. Fixed and resubmitted the same day. 5 Nov: rejected on three points: 5.1.1(iv) again, for a button label that was already there in the first review and wasn’t mentioned then; 2.1(b): the reviewer couldn’t find the In-App Purchase; 2.1(a): every audio download failed on an iPad Air (M3) on iPadOS 27. We fixed all three. Every track now ships inside the app, so nothing downloads at all. The review notes say step by step where the subscription is: it appears straight after onboarding, it’s the first section in Settings, and it opens when you tap play on any track. 8 Nov: rejected under 2.1(a) for “an error during onboarding”, again on the iPad Air (M3). The reviewer’s screenshot shows Apple’s SubscriptionStoreView reporting “NSURLErrorDomain error -1009”. That error means the device is not connected to the internet. The screen is Apple’s own, loading our subscription from the App Store sandbox. Our onboarding makes no network requests. So of the issues raised, two came from the review device having no connection, one was a subscription that the review notes explain how to find, and one was a button that passed the first review. None of them happen on our own iPhones. We’ve replied to every rejection in App Store Connect, and resubmitted each time within hours. The Android version of the same app, with the same features, content and subscription, went through Google Play’s review and was approved. Each round costs us two to three days, and we’ve now spent about two weeks on a launch that was ready at the start. I’d be grateful for a few things: When the error in a screenshot is a network error like -1009, could reviewers check the device’s connection, or try again, before rejecting? Could every issue be raised in one review, rather than a new one appearing after each fix? Could reviewers read the review notes? For us they answered the question the rejection asked. Has anyone else had StoreKit or network failures in review on iPad Air (M3) with iPadOS 27? I’ve seen a few threads describing the same thing. If anyone found a way past it, I’d love to hear it. The quality of the testing effort has been pretty poor. Thank you.
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129
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2d
App Review device never reaches our domain (NSURLErrorDomain -1001, no requests in server or Cloudflare logs)
Hello, Our iOS app has been rejected four times under Guideline 2.1(a) because sign-in fails on the review iPad. The latest rejection showed NSURLErrorDomain error -1001 (the request timed out) on an iPad Air 11-inch (M3) with iPadOS 27.0, on November 5, 2026, at about 11:54 UTC. The same happened on October 16, 2026. Setup: API: https://wp.pavilion.az, HTTPS on port 443, fixed DNS name DNS and proxy on Cloudflare (IPv4 and IPv6), publicly trusted certificate The app uses URLSession, with no custom certificate checks and no proxy settings What we checked: Neither our origin server nor Cloudflare logged any request from the review device on either day. Other clients were served normally during the same minutes. The domain resolves normally from many public DNS resolvers in the United States and Europe, over IPv4 and IPv6. The app signs in in under one second on an iPad simulator in a data center in Los Angeles, and on our own devices through TestFlight. This looks similar to https://developer.apple.com/forums/thread/773444, where a Cloudflare-hosted domain resolved to a wrong address inside Apple's network. Could someone from Apple check how wp.pavilion.az resolves, and whether it is reachable, from the App Review network? We have resubmitted a build that adds a short network check to the error message (the DNS result and which connection step fails), but each review cycle takes many days. Thank you.
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4
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290
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2d
Subscriptions load in TestFlight sandbox but not during App Review — 2.1(b), third rejection
Our first submission has now been rejected under Guideline 2.1(b), with the message: "the in-app purchases do not load successfully." Each review was performed on an iPad Air 11-inch (M3) running iPadOS 26.6. The app sells only auto-renewable subscriptions. We cannot reproduce the failure, and we have verified every part of the configuration we can think of. WHAT WE VERIFIED (via the App Store Connect API, not just the UI) Two subscriptions in one group, state READY_TO_SUBMIT Product IDs exactly match what the app requests Available in 175 territories, including the United States Prices set, en-US localizations present for both products and for the group App review screenshots attached to both, state COMPLETE Both subscriptions are included in the review submission (READY_FOR_REVIEW) Paid Apps Agreement: Active. Bank account: Active. Tax forms: Active. WHAT WORKS On our own devices, installed via TestFlight (sandbox environment), the products load correctly and a purchase completes and activates as expected. This works on both a real Apple ID and a Sandbox Tester account. WHAT WE OBSERVED FROM THE REVIEW SESSION We use RevenueCat. Their server-side API returns our offering with both packages and the correct product identifiers, so the offering metadata is fine. Our backend also shows that the reviewer's session reached our servers and signed in successfully at the review timestamp, so the device had working network connectivity. That leaves StoreKit itself returning no products on the reviewer's device, which is what empties the offering. QUESTIONS Are there known conditions under which StoreKit returns no products in the App Review sandbox for subscriptions that are in "Ready to Submit" and are attached to the same submission as the binary? For an app that has never been approved, is product loading during review handled differently from a normal sandbox session on a released app? Is there any way to obtain diagnostics from a review session, or to ask the reviewer for a screenshot of the failing screen? Replies in Resolution Center so far have only repeated the original rejection text. Is there anything specific to iPadOS 26.6 that could affect StoreKit 2 product lookups? For the next submission we have added a timeout and automatic retries around the product lookup, plus a visible retry control instead of a spinner, in case the failure is a transient cold-start timeout. But we would rather understand the actual cause than keep guessing. Any pointers appreciated.
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556
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2d