App Review

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App review is the process of evaluating apps and app updates submitted to the App Store to ensure they are reliable, perform as expected, and follow Apple guidelines.

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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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Mar ’25
HAVN911 stuck in “Waiting for Review” since September 26 despite expedited review request
Hello, Our first submission for HAVN911 has been in “Waiting for Review” since September 26, 2026, and has not yet entered the review process. We understand that review times can vary, but the app has now remained in the queue for five days. We have already: Submitted an expedited review request Contacted Developer Support Confirmed there are no outstanding messages or requests for information in App Store Connect Developer Support confirmed that the app is still in the review queue, but we have not been able to determine whether there is an issue preventing the review from starting. Could someone from the App Review team please verify that this submission is correctly queued and has not become stuck? We are ready to respond immediately if any additional information is required. Thank you.
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Guideline 2.1 response submitted Sep 25 — no App Review response after 6 days
Hello, I’m looking for assistance with an App Store submission that appears to have stalled after a Guideline 2.1 – Information Needed request. App: Costante: Trading Discipline Version: 1.0.0 Build: 6 Timeline: September 25: App Review requested additional information under Guideline 2.1. September 25: I replied the same day with all requested information, including a physical-device screen recording and detailed answers regarding the app’s purpose, services, availability, and functionality. September 28: I followed up through the App Review message thread in App Store Connect. September 30: I contacted Apple Developer Support regarding the delay and received confirmation that a support case was opened. October 1: There has still been no further response or progress on the submission. Could someone from the App Review team please check whether this submission is still actively being processed, and whether any further action is required from my side? I can provide the Submission ID and Developer Support Case ID privately through the appropriate Apple support channel if required. Thank you.
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As builds do TestFlight expiraram em vários aplicativos; novas builds não podem ser instaladas (O aplicativo solicitado não está disponível ou não existe)
Desde 16 de setembro de 2026, o TestFlight parou de funcionar para o nosso aplicativo e nada do que fazemos resolve o problema. Parece ser o mesmo problema com o contrato beta descrito nos tópicos 814565 e 821498. Aplicativo apploja001: ID Apple 6769057506, ID do pacote com.grupolb.apploja Versão 1.4.3, O que aconteceu Em 16 de setembro de 2026, todos nossos apps expiraram no mesmo segundo. Ninguém da nossa equipe as expirou. As versões 1.4.2 e 1.4.1 ainda estavam validas e foram expiradas. Desde então, nenhum testador consegue instalar nenhuma versão, interna ou externa. As versões 1.4.9 e 1.4.7 são processadas como válidas e estão disponíveis para nosso grupo interno, mas ao clicar em Instalar no TestFlight, aparece a mensagem: "Não foi possível instalar o apploja. O aplicativo solicitado não está disponível ou não existe." Todos os contratos relacionados à área comercial estão ativos, não há pendências e a associação está ativa. As informações do teste (descrição, e-mail para feedback, contato para revisão) e o contrato de licença beta foram preenchidos. A conformidade com as normas de exportação está definida (criptografia não isenta não está ativada). As novas compilações falham da mesma maneira. Apagar o aplicativo do dispositivo antes de instalar resulta no mesmo erro. O sistema de verificação de disponibilidade da Apple não indica nenhuma interrupção. Tenho o caso Nº do caso: 102965543896 aberto desde 16 de setembro de 2026 sem retorno. Alguém da equipe de suporte poderia verificar meu caso;
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App stuck in "Waiting for Review" for 7 days after responding to a Guideline 2.1 request
Hello, Our app RANKnis (Apple ID 6813090542) has been in "Waiting for Review" since September 24, 2026. We have received no further communication since then. Timeline: Sep 24: submitted version 1.0 (Submission ID bdac0025-0af1-4ca7-a65d-43c9b182cd72) and received a Guideline 2.1 "Information Needed" request about limited App Review history. Sep 24: replied in App Store Connect with a screen recording and the requested details, and attached build 1.0 (15). Sep 29: opened an App Review Status request through Contact Us (case ID 102980088536). No response yet. We have not cancelled or resubmitted, so that we don't lose our place in the queue. Could someone on the App Review team confirm whether the submission is in the queue, or tell us if anything else is needed from our side? Thank you, Lucas Cordeiro, KAYA Tecnologia Ltda
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CANNOT GET AN ANSWER FROM APPLE
Ok, I’m an individual Apple developer. On September 5, 2026, I submitted export-compliance documentation in App Store Connect under App Information → App Encryption Documentation. Apple’s guidance indicates that this type of review normally takes about 2 business days. It has now been more than three weeks. The document has remained in review since September 5, and no key value has been issued. I also contacted Apple Developer Support 3 times by email but I have not received an answer to my problem, or even a hint of a resolution. All I get is a canned reply blowing me off claiming "someone will get back to you." THEY NEVER DO. This 3 week "waiting for review" issue for the document is blocking me from submitting any and all app updates. I can't get an answer if it been assigned to a reviewer, or is it still waiting in a queue. I can't get an answer if the pending document is no longer applicable if I submit a new build that uses no proprietary encryption. I can't get ANY ANSWERS AT ALL. I would love to submit/update my app but EVERYTHING is on hold because Apple has had the export-compliance documentation "in review" since September 5th, 2026. Anyone else have this issue? How did you resolve it? Do you have any advice? Thanks in advance.
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Account suspended under DPLA 14.8(a) – compliance documents provided over a week ago
My Individual Developer account (Team ID: SU8NVE3Z6C) has been suspended due to an automated compliance check regarding digital assets, citing Sections 14.8(a) and 2.8 of the DPLA. I have a clean 13-year track record on the App Store. On September 23, immediately after receiving the automated notice, I submitted all requested documentary evidence directly to provider_review. I provided my official residence documents and description of my apps. They do not involve custody, exchange, trading, or transmission of digital assets, nor do they violate any applicable laws. It has now been over a week since I submitted the full documentation. My entire portfolio of apps remains removed from the App Store. This prolonged downtime is causing severe ongoing financial loss and severely disrupting the experience for my active subscribers. Could an Apple Community Specialist or a senior support engineer please help escalate this review? I have provided everything asked of me and urgently need my account access restored. Thank you in advance for your assistance.
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Guideline 2.1 response submitted Sep 25 — no App Review response after 6 days
Hello, I’m looking for assistance with an App Store submission that appears to have stalled after a Guideline 2.1 – Information Needed request. App: Costante: Trading Discipline Version: 1.0.0 Build: 6 Timeline: September 25: App Review requested additional information under Guideline 2.1. September 25: I replied the same day with all requested information, including a physical-device screen recording and detailed answers regarding the app’s purpose, services, availability, and functionality. September 28: I followed up through the App Review message thread in App Store Connect. September 30: I contacted Apple Developer Support regarding the delay and received confirmation that a support case was opened. October 1: There has still been no further response or progress on the submission. Could someone from the App Review team please check whether this submission is still actively being processed, and whether any further action is required from my side? I can provide the Submission ID and Developer Support Case ID privately through the appropriate Apple support channel if required. Thank you.
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Long "In Review" status (>60 hrs) after Expedited Review approval - App ID: 6776359755
Hi everyone / Apple Support Team, Our app update has been stuck in "In Review" for over 60 hours following an expedited review approval, and we would appreciate any advice or guidance from the community or Apple Staff. Here are the details for our submission: App Name: Luklok Casino: Slots & Games App ID (Apple ID): 6776359755 Version: 0154 Platform: iOS Support Case ID: 102981501483 Submission Timeline: Sep 24, 2026, 8:15 AM: Submitted & entered Waiting for Review Sep 28, 2026, 9:24 AM: Expedited review granted & status changed to In Review Current Status: Still In Review (No Resolution Center messages or extra info requested) As this is a routine update containing bug fixes and performance improvements, our server and backend test environments are all fully operational and monitored. Has anyone recently experienced similar extended review times for standard app updates? If any Apple Staff member sees this, could you please help check if the case is proceeding normally or if additional information is required? Thank you very much for your time and help!
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Free app rejected twice under 2.1(b) for old subscriptions we can't delete
Hey, we're stuck in a loop and need help from App Review. App: Latent: Focus Camera (Apple ID 6788947658) Submission: 302fb800-e336-4f51-afef-6bdffdc59320, version 1.0.1 (30) Latent is free. Build 30 has no in-app purchases, no paywall, and no purchase code. We keep getting rejected under 2.1(b) because the reviewer can't find "Latent Pro Yearly" (6813310670) and "Latent Pro Monthly" (6813311816) in the binary. That's correct, they aren't in it. They're leftovers from before we went free. The rejection says to remove them from App Store Connect. We can't: They were never approved. Both show Developer Rejected, with 0 territories, and they aren't part of the submission. There's no Delete button in App Store Connect. DELETE /v1/subscriptions/{id} returns 409 SUBSCRIPTION_DELETE_NOT_ALLOWED. The subscription group can't be deleted while those two are in it. We replied in Resolution Center on Sept 29 and resubmitted. Can someone remove these two subscriptions on your side, or let the reviewer know they aren't part of this version? Thanks, Malcolm
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First app with first subscriptions stuck in Waiting for Review for 5 days
Hello, Our first app submission has been in "Waiting for Review" since September 26, 2026 (5 days now). The submission includes the first app version, our first subscription group with 4 auto-renewable subscriptions, and 3 consumable in-app purchases. We have already contacted App Review through the Contact Us form (Case ID: 102980881885). The demo account in the Review Notes is ready and active. Is there anything we can do from our side to help the review move forward? Thank you.
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App and first auto-renewable subscriptions stuck In Review 19 days, expedite granted
Submission ID 2b3e5059-d7db-4cff-a15f-29107f090a74 (GreenBet Golf, Apple ID 6761739779) has been In Review since September 11. It contains four items: iOS 1.0.1 build 37, plus two auto-renewable subscriptions and their subscription group in first-time review. The September 11 review raised four issues. All four were resolved the same day and answered in the submission thread, including the screen recording App Review requested for guideline 3.1.2(c). An expedited review was requested and granted on September 23, with no change since. No developer action is pending, the Paid Apps Agreement is active, and there has been no further message from App Review. Could someone take a look at this submission?
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App Review Process - Understanding
I created an app that solved a need for me, after not finding anything like it in the app store. After enrolling multiple testers on testflight, I made several modifications and have very positive response. After submission, this is what happened: Declined because it had "been submitted by a developer account that has a limited App Review history." They wanted a video of me using the app uploaded so they could see the functionality. OK, I recorded the video and gave the information about the value it provides in my reponse. It gets declined next because there's some use of apple terms in the metadata. Fair enough - I missed this, so made the update immediately and resubmitted. Today, it's declined because they felt the app was similar to other apps in the app store after having tested it (?). I'm a bit surprised by this, given there are no other applications available that function the way this is configured. Furthermore, would the same be true if I had submitted a casino game? Slots? Blackjack? Cribbage? I've filed the appeal, but every time adds another 6-10 days of waiting. Is there no way to speak to a human? Is this continual moving of the goalposts the usual for a new developer?
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App stuck "In Review" for 2 weeks after 2 weeks in "Waiting for Review”
Hi App Review team, • App: Offing — Offline Chat • Apple ID: id6793304688 • Version: 1.1.0 (build 14) • Submission ID: 443edd98-a4e6-4e0e-98ca-794bfb8583c2 On Sept 2 the app received a Guideline 2.1(b) Information Needed request about paid content. I replied that the app is completely free, with no In-App Purchases, subscriptions, accounts, or backend, since it works offline over Bluetooth. I resubmitted the same day. It waited until Sept 19 and has been In Review since then, 11 days as of today. I have a newer build ready but don't want to withdraw this one and restart the queue. Could someone check whether anything else is needed from me? Thank you!
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App stuck in “Waiting for Review” for 21+ days despite accepted Expedited Review (Case: 102962372136)
My app was submitted for review on September 9, 2026. It has been stuck in “Waiting for Review” for over 21 days with no progress. I submitted an Expedited Review request (Case: 102962372136), and received confirmation that it was accepted on September 18. However, the status has not changed and no review has started. I have contacted Developer Support multiple times (Sept 14, 18, 22, and 30) and received only identical template responses. They confirmed they cannot provide updates beyond what App Store Connect shows. Given the accepted expedite request and the unusual 21-day delay, I believe this submission may be stuck in an abnormal queue. I am requesting assistance from the App Review team to investigate why this app has not entered review. Apple ID: 6758485727 Version: 3.6.2 App Name: 小趣同学
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Submission "In Review" since Sep 19 with no status change: expedite and support contact haven't helped
Hello App Review team, Our submission has been "In Review" since September 19, 2026 (JST). The status hasn't changed and there are no messages in App Store Connect. Submission ID: 292556f9-a3ec-4c70-82aa-4e50aa71c9e9 Submitted: September 18, 2026 / In Review since: September 19, 2026 A separate Product Page Optimization submission for the same app has also been "Waiting for Review" since September 24: Submission ID: be24f6da-d8ad-4eb1-94b0-6832a7b6529c What we have done so far: Requested an expedited review on September 22 Emailed Developer Support. The reply said the review is in progress. Called Developer Support (case 102978078505) and asked them to pass a message to App Review This delay is blocking our release. If anything is needed from us, such as more information or a change to a specific item, please let us know in App Store Connect and we will respond right away. Thank you.
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App Review Issue
Hello Apple Developer Community, I’m experiencing a serious delay with the App Review process for my app and would appreciate any guidance from Apple or other developers who may have experienced something similar. App: İSGCEP - İş Güvenliği Asistanı Current version: 1.7.0 We have been waiting for the App Review process to be resolved for approximately 25–27 days in total. During this period, previous submissions remained in “In Review” for an unusually long time without receiving a review decision, a message, or a request for additional information. We had also previously requested an expedited review for this app, and Apple confirmed: “We’ll expedite review for İSGCEP - İş Güvenliği Asistanı. If your submission is rejected during this review, you don’t need to request another expedited review when you resubmit. Your resubmission will be automatically returned to the expedited queue.” However, the review did not progress as expected. Because the previous submissions remained stuck for such a long time, I eventually cancelled them and created a new submission for version 1.7.0. The new submission has now been submitted again. I understand that this new submission itself has not been waiting for 25–27 days; rather, the overall review process for this app has been unresolved for approximately 25–27 days due to the previous submissions becoming stuck in “In Review”. There are currently no messages in the Resolution Center and no request for additional information from App Review. Could someone from the App Review team please check whether there is anything unusual with our submission, App Store Connect account, or review queue that could be preventing the app from progressing through review? I’m not asking for approval or a guaranteed review time. I would simply like to make sure that there is no technical or queue-related issue affecting our submission. This delay is particularly concerning because we were previously informed that the app would receive expedited review and that a resubmission would automatically return to the expedited queue. Any guidance from Apple or developers who have experienced a similar situation would be greatly appreciated. Thank you.
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1d
URGENT: Hard Launch Deadline in under 18 hours - App Stuck Waiting for Review (App ID: 6804242461))
I am submitting the app for this competition: https://revenuecat-shipaton-2026.devpost.com/details/dates which has little under 18hrs remaining. The reviewer last night raised an issue which was already resolved in the first review and was answered in the comments. Can someone please assign this review to a different reviewer, preferably someone who reads prior comments and wants to do their job effectively, rather than just dismissing and pushing this out of their queue.
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App waiting for review since September 25 after resubmission
Hi everyone, Our app Aura Balance (Apple ID 6813722719) has been in Waiting for Review since September 25. This is version 3.0.4, a resubmission after a Guideline 4.3(b) rejection. We took the feedback seriously and made real changes: new build, new name, new screenshots and a different primary category. We also replied to the reviewer in App Store Connect and sent an expedited review request. We're a small team and we have a launch event on October 2, so we're a bit nervous. Could someone from App Review check if the submission is still in the queue, or if anything is needed from our side? Thanks a lot.
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Guideline 1.1 rejection cites "templates for intimate contact" - app contains no templates (App ID 6806898848)
App: Mirra: You in Any Photo (App ID 6806898848), version 1.0. Latest Submission ID: 06677de2-a0fa-489c-8635-65998191f4e6. We have received the same Guideline 1.1 rejection three times, each with identical wording: "Specifically, the app includes templates for generating content showing people making intimate contact with each other, such as hugging, kissing, or other intimate templates." We are asking for help identifying what App Review is referring to, because the app does not contain templates of any kind: There is no template gallery, preset list, sample scene, or bundled content anywhere in the app. The asset catalog contains only the app icon and an accent color. The app has one function: the user supplies a reference photo (from their own library or a link they share) and the app renders that scene with the user's own enrolled face. Our server records show that no images were generated from the review account in any of the three review sessions. The service already declines any reference image showing more than one person, and the next build restricts generation to single-person photos end to end, with the reason shown on screen. Each resubmission included these facts in the review notes and returned the identical paragraph. We have replied in the Resolution Center and requested a call. If anyone from App Review can tell us the specific screen, screenshot, or asset that is being read as a template, we will remove it immediately. Otherwise we would be grateful for a review of the actual build. A demo account with pre-enrolled selfies is in App Review Information. Thank you.
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Can't "Add for Review" (unexpected error) + Subscriptions page won't load ("An error has occurred")
I've been unable to resubmit my app for review for several days, and now App Store Connect can't even load my subscription data. Submission: "Add for Review" / "Resubmit to App Review" on my app version (iOS 1.0) or subscriptions returns "An unexpected error was encountered when submitting for review. If the issue persists please contact us." The app version shows "Removed" and the subscriptions (Monthly, Yearly) show "Developer Rejected," and I can't add them back. Subscriptions page: Distribution → Subscriptions now shows "An error has occurred. Try again later." under both Subscription Groups and Billing Grace Period, so the page can't load my subscription data at all. Diagnostic detail: builds 7 and 9 both fail the submission error (both "Complete" in TestFlight, no Missing Compliance), while an earlier build (5) added for review fine — so submissions work in general; it's specific to the current submission/subscription state. Already tried: fresh incognito + a different browser, removing and re-adding items, uploading new builds, waiting several days. I've emailed Developer Support (no reply yet) and can share the submission ID and app ID with an Apple staffer. Has anyone hit this, or can an Apple staffer help get it unstuck? Thank you.
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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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7.8k
Activity
Mar ’25
HAVN911 stuck in “Waiting for Review” since September 26 despite expedited review request
Hello, Our first submission for HAVN911 has been in “Waiting for Review” since September 26, 2026, and has not yet entered the review process. We understand that review times can vary, but the app has now remained in the queue for five days. We have already: Submitted an expedited review request Contacted Developer Support Confirmed there are no outstanding messages or requests for information in App Store Connect Developer Support confirmed that the app is still in the review queue, but we have not been able to determine whether there is an issue preventing the review from starting. Could someone from the App Review team please verify that this submission is correctly queued and has not become stuck? We are ready to respond immediately if any additional information is required. Thank you.
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47
Activity
3h
Guideline 2.1 response submitted Sep 25 — no App Review response after 6 days
Hello, I’m looking for assistance with an App Store submission that appears to have stalled after a Guideline 2.1 – Information Needed request. App: Costante: Trading Discipline Version: 1.0.0 Build: 6 Timeline: September 25: App Review requested additional information under Guideline 2.1. September 25: I replied the same day with all requested information, including a physical-device screen recording and detailed answers regarding the app’s purpose, services, availability, and functionality. September 28: I followed up through the App Review message thread in App Store Connect. September 30: I contacted Apple Developer Support regarding the delay and received confirmation that a support case was opened. October 1: There has still been no further response or progress on the submission. Could someone from the App Review team please check whether this submission is still actively being processed, and whether any further action is required from my side? I can provide the Submission ID and Developer Support Case ID privately through the appropriate Apple support channel if required. Thank you.
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76
Activity
5h
As builds do TestFlight expiraram em vários aplicativos; novas builds não podem ser instaladas (O aplicativo solicitado não está disponível ou não existe)
Desde 16 de setembro de 2026, o TestFlight parou de funcionar para o nosso aplicativo e nada do que fazemos resolve o problema. Parece ser o mesmo problema com o contrato beta descrito nos tópicos 814565 e 821498. Aplicativo apploja001: ID Apple 6769057506, ID do pacote com.grupolb.apploja Versão 1.4.3, O que aconteceu Em 16 de setembro de 2026, todos nossos apps expiraram no mesmo segundo. Ninguém da nossa equipe as expirou. As versões 1.4.2 e 1.4.1 ainda estavam validas e foram expiradas. Desde então, nenhum testador consegue instalar nenhuma versão, interna ou externa. As versões 1.4.9 e 1.4.7 são processadas como válidas e estão disponíveis para nosso grupo interno, mas ao clicar em Instalar no TestFlight, aparece a mensagem: "Não foi possível instalar o apploja. O aplicativo solicitado não está disponível ou não existe." Todos os contratos relacionados à área comercial estão ativos, não há pendências e a associação está ativa. As informações do teste (descrição, e-mail para feedback, contato para revisão) e o contrato de licença beta foram preenchidos. A conformidade com as normas de exportação está definida (criptografia não isenta não está ativada). As novas compilações falham da mesma maneira. Apagar o aplicativo do dispositivo antes de instalar resulta no mesmo erro. O sistema de verificação de disponibilidade da Apple não indica nenhuma interrupção. Tenho o caso Nº do caso: 102965543896 aberto desde 16 de setembro de 2026 sem retorno. Alguém da equipe de suporte poderia verificar meu caso;
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46
Activity
8h
App stuck in "Waiting for Review" for 7 days after responding to a Guideline 2.1 request
Hello, Our app RANKnis (Apple ID 6813090542) has been in "Waiting for Review" since September 24, 2026. We have received no further communication since then. Timeline: Sep 24: submitted version 1.0 (Submission ID bdac0025-0af1-4ca7-a65d-43c9b182cd72) and received a Guideline 2.1 "Information Needed" request about limited App Review history. Sep 24: replied in App Store Connect with a screen recording and the requested details, and attached build 1.0 (15). Sep 29: opened an App Review Status request through Contact Us (case ID 102980088536). No response yet. We have not cancelled or resubmitted, so that we don't lose our place in the queue. Could someone on the App Review team confirm whether the submission is in the queue, or tell us if anything else is needed from our side? Thank you, Lucas Cordeiro, KAYA Tecnologia Ltda
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91
Activity
8h
CANNOT GET AN ANSWER FROM APPLE
Ok, I’m an individual Apple developer. On September 5, 2026, I submitted export-compliance documentation in App Store Connect under App Information → App Encryption Documentation. Apple’s guidance indicates that this type of review normally takes about 2 business days. It has now been more than three weeks. The document has remained in review since September 5, and no key value has been issued. I also contacted Apple Developer Support 3 times by email but I have not received an answer to my problem, or even a hint of a resolution. All I get is a canned reply blowing me off claiming "someone will get back to you." THEY NEVER DO. This 3 week "waiting for review" issue for the document is blocking me from submitting any and all app updates. I can't get an answer if it been assigned to a reviewer, or is it still waiting in a queue. I can't get an answer if the pending document is no longer applicable if I submit a new build that uses no proprietary encryption. I can't get ANY ANSWERS AT ALL. I would love to submit/update my app but EVERYTHING is on hold because Apple has had the export-compliance documentation "in review" since September 5th, 2026. Anyone else have this issue? How did you resolve it? Do you have any advice? Thanks in advance.
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57
Activity
11h
Account suspended under DPLA 14.8(a) – compliance documents provided over a week ago
My Individual Developer account (Team ID: SU8NVE3Z6C) has been suspended due to an automated compliance check regarding digital assets, citing Sections 14.8(a) and 2.8 of the DPLA. I have a clean 13-year track record on the App Store. On September 23, immediately after receiving the automated notice, I submitted all requested documentary evidence directly to provider_review. I provided my official residence documents and description of my apps. They do not involve custody, exchange, trading, or transmission of digital assets, nor do they violate any applicable laws. It has now been over a week since I submitted the full documentation. My entire portfolio of apps remains removed from the App Store. This prolonged downtime is causing severe ongoing financial loss and severely disrupting the experience for my active subscribers. Could an Apple Community Specialist or a senior support engineer please help escalate this review? I have provided everything asked of me and urgently need my account access restored. Thank you in advance for your assistance.
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1
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155
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11h
Guideline 2.1 response submitted Sep 25 — no App Review response after 6 days
Hello, I’m looking for assistance with an App Store submission that appears to have stalled after a Guideline 2.1 – Information Needed request. App: Costante: Trading Discipline Version: 1.0.0 Build: 6 Timeline: September 25: App Review requested additional information under Guideline 2.1. September 25: I replied the same day with all requested information, including a physical-device screen recording and detailed answers regarding the app’s purpose, services, availability, and functionality. September 28: I followed up through the App Review message thread in App Store Connect. September 30: I contacted Apple Developer Support regarding the delay and received confirmation that a support case was opened. October 1: There has still been no further response or progress on the submission. Could someone from the App Review team please check whether this submission is still actively being processed, and whether any further action is required from my side? I can provide the Submission ID and Developer Support Case ID privately through the appropriate Apple support channel if required. Thank you.
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0
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43
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11h
Long "In Review" status (>60 hrs) after Expedited Review approval - App ID: 6776359755
Hi everyone / Apple Support Team, Our app update has been stuck in "In Review" for over 60 hours following an expedited review approval, and we would appreciate any advice or guidance from the community or Apple Staff. Here are the details for our submission: App Name: Luklok Casino: Slots & Games App ID (Apple ID): 6776359755 Version: 0154 Platform: iOS Support Case ID: 102981501483 Submission Timeline: Sep 24, 2026, 8:15 AM: Submitted & entered Waiting for Review Sep 28, 2026, 9:24 AM: Expedited review granted & status changed to In Review Current Status: Still In Review (No Resolution Center messages or extra info requested) As this is a routine update containing bug fixes and performance improvements, our server and backend test environments are all fully operational and monitored. Has anyone recently experienced similar extended review times for standard app updates? If any Apple Staff member sees this, could you please help check if the case is proceeding normally or if additional information is required? Thank you very much for your time and help!
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18
Activity
13h
Free app rejected twice under 2.1(b) for old subscriptions we can't delete
Hey, we're stuck in a loop and need help from App Review. App: Latent: Focus Camera (Apple ID 6788947658) Submission: 302fb800-e336-4f51-afef-6bdffdc59320, version 1.0.1 (30) Latent is free. Build 30 has no in-app purchases, no paywall, and no purchase code. We keep getting rejected under 2.1(b) because the reviewer can't find "Latent Pro Yearly" (6813310670) and "Latent Pro Monthly" (6813311816) in the binary. That's correct, they aren't in it. They're leftovers from before we went free. The rejection says to remove them from App Store Connect. We can't: They were never approved. Both show Developer Rejected, with 0 territories, and they aren't part of the submission. There's no Delete button in App Store Connect. DELETE /v1/subscriptions/{id} returns 409 SUBSCRIPTION_DELETE_NOT_ALLOWED. The subscription group can't be deleted while those two are in it. We replied in Resolution Center on Sept 29 and resubmitted. Can someone remove these two subscriptions on your side, or let the reviewer know they aren't part of this version? Thanks, Malcolm
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103
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First app with first subscriptions stuck in Waiting for Review for 5 days
Hello, Our first app submission has been in "Waiting for Review" since September 26, 2026 (5 days now). The submission includes the first app version, our first subscription group with 4 auto-renewable subscriptions, and 3 consumable in-app purchases. We have already contacted App Review through the Contact Us form (Case ID: 102980881885). The demo account in the Review Notes is ready and active. Is there anything we can do from our side to help the review move forward? Thank you.
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136
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App and first auto-renewable subscriptions stuck In Review 19 days, expedite granted
Submission ID 2b3e5059-d7db-4cff-a15f-29107f090a74 (GreenBet Golf, Apple ID 6761739779) has been In Review since September 11. It contains four items: iOS 1.0.1 build 37, plus two auto-renewable subscriptions and their subscription group in first-time review. The September 11 review raised four issues. All four were resolved the same day and answered in the submission thread, including the screen recording App Review requested for guideline 3.1.2(c). An expedited review was requested and granted on September 23, with no change since. No developer action is pending, the Paid Apps Agreement is active, and there has been no further message from App Review. Could someone take a look at this submission?
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87
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1d
App Review Process - Understanding
I created an app that solved a need for me, after not finding anything like it in the app store. After enrolling multiple testers on testflight, I made several modifications and have very positive response. After submission, this is what happened: Declined because it had "been submitted by a developer account that has a limited App Review history." They wanted a video of me using the app uploaded so they could see the functionality. OK, I recorded the video and gave the information about the value it provides in my reponse. It gets declined next because there's some use of apple terms in the metadata. Fair enough - I missed this, so made the update immediately and resubmitted. Today, it's declined because they felt the app was similar to other apps in the app store after having tested it (?). I'm a bit surprised by this, given there are no other applications available that function the way this is configured. Furthermore, would the same be true if I had submitted a casino game? Slots? Blackjack? Cribbage? I've filed the appeal, but every time adds another 6-10 days of waiting. Is there no way to speak to a human? Is this continual moving of the goalposts the usual for a new developer?
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69
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1d
App stuck "In Review" for 2 weeks after 2 weeks in "Waiting for Review”
Hi App Review team, • App: Offing — Offline Chat • Apple ID: id6793304688 • Version: 1.1.0 (build 14) • Submission ID: 443edd98-a4e6-4e0e-98ca-794bfb8583c2 On Sept 2 the app received a Guideline 2.1(b) Information Needed request about paid content. I replied that the app is completely free, with no In-App Purchases, subscriptions, accounts, or backend, since it works offline over Bluetooth. I resubmitted the same day. It waited until Sept 19 and has been In Review since then, 11 days as of today. I have a newer build ready but don't want to withdraw this one and restart the queue. Could someone check whether anything else is needed from me? Thank you!
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75
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1d
App stuck in “Waiting for Review” for 21+ days despite accepted Expedited Review (Case: 102962372136)
My app was submitted for review on September 9, 2026. It has been stuck in “Waiting for Review” for over 21 days with no progress. I submitted an Expedited Review request (Case: 102962372136), and received confirmation that it was accepted on September 18. However, the status has not changed and no review has started. I have contacted Developer Support multiple times (Sept 14, 18, 22, and 30) and received only identical template responses. They confirmed they cannot provide updates beyond what App Store Connect shows. Given the accepted expedite request and the unusual 21-day delay, I believe this submission may be stuck in an abnormal queue. I am requesting assistance from the App Review team to investigate why this app has not entered review. Apple ID: 6758485727 Version: 3.6.2 App Name: 小趣同学
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49
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1d
Submission "In Review" since Sep 19 with no status change: expedite and support contact haven't helped
Hello App Review team, Our submission has been "In Review" since September 19, 2026 (JST). The status hasn't changed and there are no messages in App Store Connect. Submission ID: 292556f9-a3ec-4c70-82aa-4e50aa71c9e9 Submitted: September 18, 2026 / In Review since: September 19, 2026 A separate Product Page Optimization submission for the same app has also been "Waiting for Review" since September 24: Submission ID: be24f6da-d8ad-4eb1-94b0-6832a7b6529c What we have done so far: Requested an expedited review on September 22 Emailed Developer Support. The reply said the review is in progress. Called Developer Support (case 102978078505) and asked them to pass a message to App Review This delay is blocking our release. If anything is needed from us, such as more information or a change to a specific item, please let us know in App Store Connect and we will respond right away. Thank you.
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2
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213
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1d
App Review Issue
Hello Apple Developer Community, I’m experiencing a serious delay with the App Review process for my app and would appreciate any guidance from Apple or other developers who may have experienced something similar. App: İSGCEP - İş Güvenliği Asistanı Current version: 1.7.0 We have been waiting for the App Review process to be resolved for approximately 25–27 days in total. During this period, previous submissions remained in “In Review” for an unusually long time without receiving a review decision, a message, or a request for additional information. We had also previously requested an expedited review for this app, and Apple confirmed: “We’ll expedite review for İSGCEP - İş Güvenliği Asistanı. If your submission is rejected during this review, you don’t need to request another expedited review when you resubmit. Your resubmission will be automatically returned to the expedited queue.” However, the review did not progress as expected. Because the previous submissions remained stuck for such a long time, I eventually cancelled them and created a new submission for version 1.7.0. The new submission has now been submitted again. I understand that this new submission itself has not been waiting for 25–27 days; rather, the overall review process for this app has been unresolved for approximately 25–27 days due to the previous submissions becoming stuck in “In Review”. There are currently no messages in the Resolution Center and no request for additional information from App Review. Could someone from the App Review team please check whether there is anything unusual with our submission, App Store Connect account, or review queue that could be preventing the app from progressing through review? I’m not asking for approval or a guaranteed review time. I would simply like to make sure that there is no technical or queue-related issue affecting our submission. This delay is particularly concerning because we were previously informed that the app would receive expedited review and that a resubmission would automatically return to the expedited queue. Any guidance from Apple or developers who have experienced a similar situation would be greatly appreciated. Thank you.
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285
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1d
URGENT: Hard Launch Deadline in under 18 hours - App Stuck Waiting for Review (App ID: 6804242461))
I am submitting the app for this competition: https://revenuecat-shipaton-2026.devpost.com/details/dates which has little under 18hrs remaining. The reviewer last night raised an issue which was already resolved in the first review and was answered in the comments. Can someone please assign this review to a different reviewer, preferably someone who reads prior comments and wants to do their job effectively, rather than just dismissing and pushing this out of their queue.
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70
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1d
App waiting for review since September 25 after resubmission
Hi everyone, Our app Aura Balance (Apple ID 6813722719) has been in Waiting for Review since September 25. This is version 3.0.4, a resubmission after a Guideline 4.3(b) rejection. We took the feedback seriously and made real changes: new build, new name, new screenshots and a different primary category. We also replied to the reviewer in App Store Connect and sent an expedited review request. We're a small team and we have a launch event on October 2, so we're a bit nervous. Could someone from App Review check if the submission is still in the queue, or if anything is needed from our side? Thanks a lot.
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39
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1d
Guideline 1.1 rejection cites "templates for intimate contact" - app contains no templates (App ID 6806898848)
App: Mirra: You in Any Photo (App ID 6806898848), version 1.0. Latest Submission ID: 06677de2-a0fa-489c-8635-65998191f4e6. We have received the same Guideline 1.1 rejection three times, each with identical wording: "Specifically, the app includes templates for generating content showing people making intimate contact with each other, such as hugging, kissing, or other intimate templates." We are asking for help identifying what App Review is referring to, because the app does not contain templates of any kind: There is no template gallery, preset list, sample scene, or bundled content anywhere in the app. The asset catalog contains only the app icon and an accent color. The app has one function: the user supplies a reference photo (from their own library or a link they share) and the app renders that scene with the user's own enrolled face. Our server records show that no images were generated from the review account in any of the three review sessions. The service already declines any reference image showing more than one person, and the next build restricts generation to single-person photos end to end, with the reason shown on screen. Each resubmission included these facts in the review notes and returned the identical paragraph. We have replied in the Resolution Center and requested a call. If anyone from App Review can tell us the specific screen, screenshot, or asset that is being read as a template, we will remove it immediately. Otherwise we would be grateful for a review of the actual build. A demo account with pre-enrolled selfies is in App Review Information. Thank you.
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333
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2d
Can't "Add for Review" (unexpected error) + Subscriptions page won't load ("An error has occurred")
I've been unable to resubmit my app for review for several days, and now App Store Connect can't even load my subscription data. Submission: "Add for Review" / "Resubmit to App Review" on my app version (iOS 1.0) or subscriptions returns "An unexpected error was encountered when submitting for review. If the issue persists please contact us." The app version shows "Removed" and the subscriptions (Monthly, Yearly) show "Developer Rejected," and I can't add them back. Subscriptions page: Distribution → Subscriptions now shows "An error has occurred. Try again later." under both Subscription Groups and Billing Grace Period, so the page can't load my subscription data at all. Diagnostic detail: builds 7 and 9 both fail the submission error (both "Complete" in TestFlight, no Missing Compliance), while an earlier build (5) added for review fine — so submissions work in general; it's specific to the current submission/subscription state. Already tried: fresh incognito + a different browser, removing and re-adding items, uploading new builds, waiting several days. I've emailed Developer Support (no reply yet) and can share the submission ID and app ID with an Apple staffer. Has anyone hit this, or can an Apple staffer help get it unstuck? Thank you.
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158
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2d