App Review

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App review is the process of evaluating apps and app updates submitted to the App Store to ensure they are reliable, perform as expected, and follow Apple guidelines.

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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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Mar ’25
Does removing a submission to add a new build restart the review wait?
Has anyone else run into this? Our app has been in review since late September. The last review on Oct 31 asked for a few changes which we fixed everything, replied in the App Review thread, and resubmitted. Then I realized I wanted to make one more small change and to add the new build, I had to remove that submission and submit again with the updated build. The new submission didn't go into the same review thread. It shows up as a completely separate submission. Our first review took about 3.5 weeks, and I'm worried this one will be treated as a brand new submission and wait just as long. Has this happened to anyone? Did your resubmission keep its place or did the wait start over? Also, is there anything I can do so the reviewer still sees our earlier replies? Thanks so much and I really appreciate it!
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iOS app stuck in "Waiting for Review" since 10 October (macOS version of same app approved)
Hello, Our iOS app TAC FC: Football Manager (Apple ID 6817989550), version 1.0.2, was submitted on 10 October 2026 and has been in "Waiting for Review" ever since. It has never moved to "In Review". The macOS build of the same version was submitted one minute later and was reviewed and approved. We have requested an expedited review and messaged App Review (case 102996820289), but the iOS submission has not moved. Could someone from App Review please check whether this submission is stuck, or tell us if anything is missing? Thank you.
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App in "Waiting for Review" for 12 days — Apple ID 6820869711
Hello, Our first app submission has been in "Waiting for Review" since 17 October 2026 with no status change. App name: Gather Expense Apple ID: 6820869711 Version: 1.0 (build 12) Resubmitted for review: 17 October 2026, after answering a Guideline 2.1 Information Needed request with a screen recording and full details (also added to App Review Notes) TestFlight external beta: approved 20 October 2026 (same build) Developer Support case: 103007371511 (24 October 2026) Current status: Waiting for Review There is nothing new in App Review messages, and agreements, tax and banking are all active. Could someone confirm whether this submission is progressing normally or whether it is held? If anything further is needed, I'll provide it immediately. Thank you.
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pp submission stuck in 'Waiting for Review' + open Case ID 103009081525⁠
App Name: Quotify Primary App Review Case ID: 103009081525 All Open Case IDs: 103009081525 (App Review), 102958044030 (Program Enrollment), 103012004205 (Account Information Update) Hello, I am seeking assistance from an Apple Developer Relations Engineer regarding an administrative lock on my account. My app submission for Quotify has been stuck in "Waiting for Review" for multiple weeks. Phone support is currently greyed out on my developer portal ("Due to high call volumes, phone support is temporarily unavailable") across these topics. Because I have multiple open support tickets across both App Review and Membership/Account, I am unable to request a call or progress the review. Could an Apple Forum Staff member please check if there is an internal compliance check, identity lock, or backend queue freeze connecting these open cases that is preventing my app review from proceeding? Thank you.
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App Review Delayed
Hi, I submitted my app for review on October 4th, but I haven't received any updates from Apple, and the status is still showing as "In Review." I've tried reaching out to Apple via email but haven't received a response. Does anyone know if there is a phone number I can call to speak with Apple Support or the App Review team directly? I would really appreciate any guidance or suggestions. Thanks!
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Update stuck in Waiting for Review, app unavailable for sale
Hi all, I'm looking for guidance on getting my app back on sale. I've done everything I know to do and I'm not sure what step I'm missing. Details below. Timeline: Aug 16: The app was removed from sale through App Store Notices (ref APP265997). Sept: I renamed the app with a new name, icon, and listing, which was the agreed resolution. Oct 2: Apple lifted the submission hold. Oct 5: The other party confirmed to App Store Notices that the matter is closed and the app can be restored. Oct 7: Version 1.0.4 was approved. App Store Connect shows it as "Ready for Distribution," but the version page also shows a banner: "This app was removed from sale from the App Store." The product page returns "can't be found." I've accepted all current agreements. Oct 20: I submitted 1.0.5 (Manual release). It has been in "Waiting for Review" for 8 days and hasn't moved to In Review. Oct 23: I followed up with App Store Notices and have not heard back yet. My questions: Once an App Store Notices matter is closed, is there a separate step to restore the app to sale, or does App Store Notices lift the removal on their end? Could the removal be why 1.0.5 hasn't entered review after 8 days? Is there a better contact or channel for this than the App Store Notices thread? Any guidance from Apple staff or anyone who has been through this would be a huge help. Existing users can't get the latest fixes, and new users can't find the app at all. Thank you.
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Apple support response time
Hey, does anybody expirencing long support responses and long app reviews? My ticket was opened on Oct 17, and I didn't even received automatic reply or something like that, but case is super simple. Also it's a new account and I tried to submit my first application, received a first review after 2 hours and for second one I'm waiting more than 1 week. I start feeling that my account is somewhere in low priority or something, because during last 8 years I don't remember such long app reviews
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Individual account terminated under 3.2(f) within 4 days of first release – requesting review (Case 102985280431)
Hello App Review team, My individual Apple Developer Program membership was terminated on October 4, 2026 under Section 3.2(f), effective immediately. The notice did not state which conduct was considered fraudulent, so I would sincerely appreciate a review or at least an indication of what triggered it. Case ID: 102985280431. Background: I am a solo developer. My app is a free personal finance tracker (no IAP, no external payments, no hidden or remotely-enabled features). It was approved by App Review on October 2 and was live for about two days before the termination. The membership fee was paid with a card in my own name, and all account information is my own. Things I believe may have looked suspicious to an automated system, and my honest explanation: My Apple ID is also a member (Developer role) of my employer's team, and I use the same Mac for both. When I first set up signing on October 1, Xcode auto-selected my employer's team before I pinned my own team. That request failed and nothing was ever distributed under the wrong team. I set up a GitHub Actions CI pipeline to upload TestFlight builds using an App Store Connect API key. During setup on October 1 it failed several times in about an hour, and each successful run created a new Development certificate because the runner did not keep the private key. This is why there was API activity from both Vietnam (my Mac) and US data centers (the CI runner). I now understand this pattern can look abnormal and have stopped it entirely. I have not used any other account, have not manipulated ratings or reviews, and have never asked users to rate the app. I already replied to the termination email and submitted the "Need assistance with accessing your developer account" form on October 4. The App Review Board appeal form redirects me to developer.apple.com/maintenance/, so I am posting here as well, within the 30-day window. I am happy to provide any documentation (ID, payment proof, CI logs) that would help. Thank you for your time.
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Dear App Review Team: Safety App has been "Waiting for Review" since Oct 11
Hello, Our app, Alda Safety, Apple ID: 6444542075, has remained in "Waiting for Review" since October 11. The app is used by fishing vessel crews for safety management, including drill and incident reporting. We have contacted Developer Support (Case ID: 103004841304) If an Apple representative can help investigate, we can provide the app and submission details through a private support channel. Thank you.
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Urgent: app stuck In Review for 24 days (since September 21)
My app Theovia (iOS, version 1.0) was submitted on September 21 and has shown "In Review" ever since. That is 24 days, when Apple says 90% of submissions are reviewed in under 48 hours. What has happened so far: September 29: App Review asked about guideline 2.3.2 (my subscription images). I sent four new images. October 6: App Review replied "We will continue the review of your app at this time." Nothing since. Since then I have sent three requests through Contact Us (App Review Status) and an expedited review request. The status has not changed. This delay is hurting my business. I am a small independent developer. I planned the iPhone launch around Navratri, one of the biggest festivals for the Hindu users the app serves, and that date has now passed. The app is live on Google Play, so I am paying for ads that can only reach Android users, while iPhone users who ask for it have nothing to download. The next date that matters is Diwali on November 8, and I cannot plan for it without knowing where this review stands. I have answered everything App Review asked, and nothing has been asked of me since September 29. Could someone from App Review please look at this review today and tell me exactly what, if anything, is still needed? I will respond the same day. Thank you.
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Unlisted request pending since Sep 29 – 3.2 rejection loop between App Review and Developer Support
Hello, We submitted an Unlisted App Distribution request on September 29, 2026 and still haven't received a decision. We seem to be stuck in a loop between App Review and Developer Support. App: Vardım (App Apple ID 6816233538) Unlisted request case: 102979701136 App Review submission: da98301b-fdc5-4d28-a09d-0abe0b1daab2 Timeline Sep 26: App submitted to App Review (version 1.0). Sep 29: Unlisted App Distribution request submitted. Oct 3: Rejected under Guideline 3.2. App Review told us not to resubmit until we receive the unlisted decision by email. Oct 6 and Oct 9: App Review asked us to contact Developer Support via Distribution > Other Distribution Questions. Oct 15: Developer Support said they cannot help with App Review matters, referred us back to App Review, and closed case 102992104513. Oct 21: We asked App Review again in App Store Connect. No reply yet. Oct 22: We opened follow-up case 103004741994 and replied to the Developer Support email. No reply yet. The distribution method still shows Public in Pricing and Availability. We have not resubmitted, as instructed. The app is a workforce attendance app used by employees of several independent organizations on their personal devices. Accounts are created by each organization's administrator. Apple Business Manager distribution isn't practical for us, which is why we requested unlisted distribution. Could someone from App Review or Developer Support please confirm whether our unlisted request is still under review, or tell us if anything is needed from us? Thank you.
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iOS app stuck "In Review" since October 16, 2026 – Case ID 103004716929
Hello App Review team, Our iOS app Barie AI (Apple ID: [6802271113]), version [1.0.3], has been in "In Review" since October 16, 2026, 22:02 UTC — now 17 days — with no messages in App Store Connect. Support case ID: 103004716929 (opened October 22, no reply yet) This submission includes our first in-app purchase The demo account in App Review Information has full access and credits Could you please check the status of this review or let us know if anything is needed from our side? Thank you.
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App update stuck in "Waiting for Review" for 24 days (since Oct 9), no communication
Hello, Our iOS app update has been "Waiting for Review" since October 9, 2026, with no status change or message from App Review. App: LoveYug: Couple Games for Two Apple ID: 6764535507 App Store: https://apps.apple.com/app/id6764535507 Version: iOS 2.0.1 (Build 61) Submission ID: ee368da7-67ea-47b4-af79-6a0b301f3896 Timeline: October 2: Version 2.0.1 was rejected under Guideline 1.1 for a keyword in our App Store metadata. October 3: We removed it from the metadata in every localization, replied in App Review, and resubmitted. October 9: We withdrew the submission to include a new build (61) and resubmitted the same day. November 2: Still "Waiting for Review", with no further questions or issues reported. What we have tried: Requested an expedited review twice Contacted App Review through the Contact Us form Opened two Developer Support cases: 102988518785, 103012593576 None of these has received a substantive response. Our app is already live on the App Store (version 2.0.0), and this update is already live on Google Play. iOS users are stuck on the older version, without the new features and fixes. We fixed the earlier issue the same day and have not changed the binary or metadata since October 9. We are not asking for approval without review. We only want to confirm the submission is correctly queued and not stuck on a hold, or to learn whether we need to do anything else. Could someone from App Review look at this submission or escalate it? Thank you.
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App Review Guidelines 2.5.2, 4.2.6 and 4.7 private user-created tools within a single iOS app
We're evaluating a future iOS app that allows users to create and use small, private personal tools inside a single installed app. A generative model produces declarative UI and data-processing descriptions. The installed app interprets these using built-in functionality. For example: UI may use HTML/CSS/SVG with JavaScript disabled. Data calculations may use restricted, read-only SQL over app-controlled local data. Generated content cannot download or execute arbitrary code or independently access device APIs. Persistent changes go through predefined actions controlled by the installed app. These tools are intended for personal use and are not publicly distributed or submitted as separate apps. We're trying to understand the applicable guidelines before committing to an iOS implementation. Questions: Under Guideline 2.5.2, would these generated descriptions generally be considered data/configuration interpreted by the app, or could they be considered code that changes app functionality? Would private, per-user tools of this kind fall under Guideline 4.7, even if they contain no JavaScript and are not distributed to other users? If 4.7 applies, how would the software index and universal-link requirements in 4.7.4 apply to private, locally stored tools? Under 4.7.2, would invoking a predefined, user-authorized native action through the host app be considered exposing native platform APIs to the generated tool? Is the single-binary hosting approach discussed in Guideline 4.2.6 relevant to this architecture? We're not seeking pre-approval, only clarification on which guidelines and boundaries we should design for. Thank you.
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Mac build approved, iOS stuck “Waiting for Review" since Oct 20
My first app has been "Waiting for Review" on iOS since October 20. App Review, if you could please take a look and put me over the finish line, I'd be extremely grateful. The Mac version has been approved, iOS should just need the quickest of looks. App name: Shutterbug: Photo Stacks Apple ID: 6446296940 Submission ID: c8500f13-745b-464d-b6b6-ca135032e257 Oct 17: Submitted for review, iOS and Mac Oct 19: Rejected under Guideline 4.3. I replied with details, updated the metadata, and resubmitted the same day Oct 20: Rejected under Guideline 5.1.1(iv) for the label on the button before the Photos permission prompt. I changed "Enable Access to Photos" to "Continue" and resubmitted within hours Oct 23: Mac version received the same 5.1.1 rejection, I resubmitted with the same fix within hours Oct 26: Requested expedited review Oct 29: Contacted App Review through the Contact Us form, no response yet Nov 2: Mac version approved. iOS version, with the identical one-word fix, still "Waiting for Review" I'm an independent first time dev. Website and launch materials are finished, and built around October photos, so I'd hoped to release in October. Thank you for your help!
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Unbelievable: 2 App Store rejections, ZERO uses of our app's main feature. What would you do - appeal or resubmit?
I'm genuinely at a loss with Apple's App Review process. Our backend records show that across BOTH reviews, Apple's reviewers did not complete a SINGLE use of our app's core functionality. Not once. ZERO completed generations. For the latest review, our logs confirm Apple successfully logged in, but recorded ZERO generation requests and ZERO credits consumed. This isn't some minor feature. It's the entire foundation of our app. Our app fundamentally changes and becomes personalised as it's used. Without completing that process, you're essentially judging an incomplete product. Submission ID: 6a126514-9bb6-4d91-923c-bf29aacb1b68 Here's why this is so frustrating. We spent months deliberately building an app that offers functionality and a user experience fundamentally different from existing competitors. This wasn't another copycat app - avoiding that was central to its design from day one. We explained these differences extensively in our App Review notes. Yet Apple has rejected us TWICE under Guideline 4.3(b) — Design Spam. We even provided a narrated walkthrough demonstrating exactly what makes our app unique. Our video analytics show ZERO views. So we're being rejected for supposedly lacking originality, despite neither review producing a completed use of our main feature and no recorded views of our demonstration. After both rejections, we've received nothing but generic responses telling us to improve the app, without identifying a single specific problem. How are independent developers supposed to fix something when Apple won't explain what's wrong? We've now filed a formal appeal, which could take a month, with no visible queue position, progress updates or estimated timeframe. Meanwhile, we've already missed multiple planned marketing opportunities, and waiting could mean missing even more. We're not asking for guaranteed approval. We're asking for a fair review of what we've actually built. Has anyone else experienced this? What would you do? Wait for the appeal, hoping the App Review Board properly evaluates the app, even if it takes another month and we miss more deadlines? Withdraw the appeal and resubmit, hoping for a different reviewer, but risking another rejection without proper testing and further warnings against our developer account? I'd genuinely appreciate advice from anyone who's experienced something similar, especially those who've successfully appealed a 4.3(b) rejection. At this point, I genuinely don't know whether this is a reviewer misunderstanding, an automated rejection process, or something else entirely. But how can Apple determine that an app lacks originality when its defining functionality hasn't even been tested?
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App rejected, no substantive replies and no response to my appeal — what should I do?
Hi everyone, After my app was rejected, repeated contact attempts and an appeal have not led to any meaningful guidance. What should I do next? Apple ID: 6807882674 Review timeline (all dates are in 2026): September 7: First submitted the app for App Store review. September 16: The app was rejected. I then sent three messages through Contact Us and received no reply to any of them. I subsequently submitted an appeal, which also received no response. During this period: I continued developing the app, updating the review information and resubmitting. Multiple TestFlight external beta builds were also rejected. When I contacted Apple about those rejections, the replies were generic process information with no specific advice on what to change. October 20 (UTC): Resubmitted the app for App Store review. As of October 27, it is still Waiting for Review, with no further update. It has been 50 days since my first submission, including rejection, an appeal and resubmissions. I understand that reviews take time. However, the replies I have received feel mechanical and unhelpful: they repeat general process information without addressing my specific questions or explaining what needs to change. I still do not know how to move forward. Has anyone experienced a similar situation? How can I obtain case-specific guidance? If an Apple staff member sees this, could you help check my case or advise on the next step? I can provide the relevant case numbers through the support channel. Thank you for your help. I will update this thread daily until there is substantive progress with the review.
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Rejected over a form field, then 48+ hours of silence after a non-code fix. Is anyone looking at submission 5fd41009?
I have been fighting to get a small app through App Review since October 23 and I am honestly running out of patience. Let me lay out the facts, because at this point the delays have nothing to do with our app. App: Sensoludek (Apple ID 6823115588), a companion app for a small Polish brand of handmade children's educational books. Submission ID: 5fd41009-f25a-413e-a0ba-03dc693afa3b, version 1.0 (23). Oct 23: first submission. Rejected under 3.1.1 because our subscription was sold on our website. We tried the reader app route (3.1.3(a)) with no prices and no links in the app. Rejected twice more under 3.1.1. Fine. We implemented In-App Purchase with StoreKit 2, four auto-renewable subscriptions, restore purchases, terms and privacy links, everything by the book. Submitted on Oct 29. Expedited review requested and granted. Oct 30: rejected under 2.1(b), "cannot locate the In-App Purchases". The reviewer had signed in with the demo account from Sign-In Information, which already had the subscription content unlocked. The Review Notes clearly described a second demo account without the subscription, with its e-mail and password, and explained exactly where the purchase screen is. That paragraph was not read. Oct 30, 22:16 UTC, minutes after the rejection: we moved the second account into the Sign-In Information fields, replied with step-by-step instructions and resubmitted. This was not a code change. It was a form field. Our server logs show the purchase screen being opened on that account four minutes later, so the reviewer could see the subscriptions immediately. Since then: nothing. No message, no status change, "Waiting for Review" for more than 48 hours. An appeal filed with the App Review Board on Oct 28 also has no answer. The "Reply to App Review" window is locked while the status is "Waiting for Review", so I cannot even ask the reviewer what is going on. Meet with Apple has no appointments available until mid-November. Developer Support cannot touch the review queue. There is no official channel left, which is why I am writing here. For comparison: the same app has been live on Google Play since October 26 with zero issues. Every day without the iOS version is a day the brand cannot sell to its customers, and most of them are on iPhones. I would understand a delay if we had ignored the guidelines, shipped something broken, or missed a legal requirement. None of that happened. We are stuck on a demo account field, which was fixed within minutes, and the submission has been sitting untouched for two days. Could someone from App Review please look at submission 5fd41009 and either finish the review or tell us what else is needed? We will answer within minutes. Szymon Miks
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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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8.1k
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Mar ’25
Does removing a submission to add a new build restart the review wait?
Has anyone else run into this? Our app has been in review since late September. The last review on Oct 31 asked for a few changes which we fixed everything, replied in the App Review thread, and resubmitted. Then I realized I wanted to make one more small change and to add the new build, I had to remove that submission and submit again with the updated build. The new submission didn't go into the same review thread. It shows up as a completely separate submission. Our first review took about 3.5 weeks, and I'm worried this one will be treated as a brand new submission and wait just as long. Has this happened to anyone? Did your resubmission keep its place or did the wait start over? Also, is there anything I can do so the reviewer still sees our earlier replies? Thanks so much and I really appreciate it!
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4h
iOS app stuck in "Waiting for Review" since 10 October (macOS version of same app approved)
Hello, Our iOS app TAC FC: Football Manager (Apple ID 6817989550), version 1.0.2, was submitted on 10 October 2026 and has been in "Waiting for Review" ever since. It has never moved to "In Review". The macOS build of the same version was submitted one minute later and was reviewed and approved. We have requested an expedited review and messaged App Review (case 102996820289), but the iOS submission has not moved. Could someone from App Review please check whether this submission is stuck, or tell us if anything is missing? Thank you.
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184
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7h
App in "Waiting for Review" for 12 days — Apple ID 6820869711
Hello, Our first app submission has been in "Waiting for Review" since 17 October 2026 with no status change. App name: Gather Expense Apple ID: 6820869711 Version: 1.0 (build 12) Resubmitted for review: 17 October 2026, after answering a Guideline 2.1 Information Needed request with a screen recording and full details (also added to App Review Notes) TestFlight external beta: approved 20 October 2026 (same build) Developer Support case: 103007371511 (24 October 2026) Current status: Waiting for Review There is nothing new in App Review messages, and agreements, tax and banking are all active. Could someone confirm whether this submission is progressing normally or whether it is held? If anything further is needed, I'll provide it immediately. Thank you.
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342
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8h
pp submission stuck in 'Waiting for Review' + open Case ID 103009081525⁠
App Name: Quotify Primary App Review Case ID: 103009081525 All Open Case IDs: 103009081525 (App Review), 102958044030 (Program Enrollment), 103012004205 (Account Information Update) Hello, I am seeking assistance from an Apple Developer Relations Engineer regarding an administrative lock on my account. My app submission for Quotify has been stuck in "Waiting for Review" for multiple weeks. Phone support is currently greyed out on my developer portal ("Due to high call volumes, phone support is temporarily unavailable") across these topics. Because I have multiple open support tickets across both App Review and Membership/Account, I am unable to request a call or progress the review. Could an Apple Forum Staff member please check if there is an internal compliance check, identity lock, or backend queue freeze connecting these open cases that is preventing my app review from proceeding? Thank you.
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75
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10h
App Review Delayed
Hi, I submitted my app for review on October 4th, but I haven't received any updates from Apple, and the status is still showing as "In Review." I've tried reaching out to Apple via email but haven't received a response. Does anyone know if there is a phone number I can call to speak with Apple Support or the App Review team directly? I would really appreciate any guidance or suggestions. Thanks!
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48
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14h
Update stuck in Waiting for Review, app unavailable for sale
Hi all, I'm looking for guidance on getting my app back on sale. I've done everything I know to do and I'm not sure what step I'm missing. Details below. Timeline: Aug 16: The app was removed from sale through App Store Notices (ref APP265997). Sept: I renamed the app with a new name, icon, and listing, which was the agreed resolution. Oct 2: Apple lifted the submission hold. Oct 5: The other party confirmed to App Store Notices that the matter is closed and the app can be restored. Oct 7: Version 1.0.4 was approved. App Store Connect shows it as "Ready for Distribution," but the version page also shows a banner: "This app was removed from sale from the App Store." The product page returns "can't be found." I've accepted all current agreements. Oct 20: I submitted 1.0.5 (Manual release). It has been in "Waiting for Review" for 8 days and hasn't moved to In Review. Oct 23: I followed up with App Store Notices and have not heard back yet. My questions: Once an App Store Notices matter is closed, is there a separate step to restore the app to sale, or does App Store Notices lift the removal on their end? Could the removal be why 1.0.5 hasn't entered review after 8 days? Is there a better contact or channel for this than the App Store Notices thread? Any guidance from Apple staff or anyone who has been through this would be a huge help. Existing users can't get the latest fixes, and new users can't find the app at all. Thank you.
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478
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15h
New to Apple, why the review speed process is so slow, always need 10 days, MSFT only needs me 2 hours
Hey guys, just new to apple ecosystem and develop few apps due to the customer request, but I felt frustrating that each review progress took me more than 10 days to get any feedback. If the app needs to change, I need to wait another 10 days to wait for the next round review. Why needs so much time ?
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45
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15h
Apple support response time
Hey, does anybody expirencing long support responses and long app reviews? My ticket was opened on Oct 17, and I didn't even received automatic reply or something like that, but case is super simple. Also it's a new account and I tried to submit my first application, received a first review after 2 hours and for second one I'm waiting more than 1 week. I start feeling that my account is somewhere in low priority or something, because during last 8 years I don't remember such long app reviews
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0
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36
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15h
Individual account terminated under 3.2(f) within 4 days of first release – requesting review (Case 102985280431)
Hello App Review team, My individual Apple Developer Program membership was terminated on October 4, 2026 under Section 3.2(f), effective immediately. The notice did not state which conduct was considered fraudulent, so I would sincerely appreciate a review or at least an indication of what triggered it. Case ID: 102985280431. Background: I am a solo developer. My app is a free personal finance tracker (no IAP, no external payments, no hidden or remotely-enabled features). It was approved by App Review on October 2 and was live for about two days before the termination. The membership fee was paid with a card in my own name, and all account information is my own. Things I believe may have looked suspicious to an automated system, and my honest explanation: My Apple ID is also a member (Developer role) of my employer's team, and I use the same Mac for both. When I first set up signing on October 1, Xcode auto-selected my employer's team before I pinned my own team. That request failed and nothing was ever distributed under the wrong team. I set up a GitHub Actions CI pipeline to upload TestFlight builds using an App Store Connect API key. During setup on October 1 it failed several times in about an hour, and each successful run created a new Development certificate because the runner did not keep the private key. This is why there was API activity from both Vietnam (my Mac) and US data centers (the CI runner). I now understand this pattern can look abnormal and have stopped it entirely. I have not used any other account, have not manipulated ratings or reviews, and have never asked users to rate the app. I already replied to the termination email and submitted the "Need assistance with accessing your developer account" form on October 4. The App Review Board appeal form redirects me to developer.apple.com/maintenance/, so I am posting here as well, within the 30-day window. I am happy to provide any documentation (ID, payment proof, CI logs) that would help. Thank you for your time.
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7
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839
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18h
Dear App Review Team: Safety App has been "Waiting for Review" since Oct 11
Hello, Our app, Alda Safety, Apple ID: 6444542075, has remained in "Waiting for Review" since October 11. The app is used by fishing vessel crews for safety management, including drill and incident reporting. We have contacted Developer Support (Case ID: 103004841304) If an Apple representative can help investigate, we can provide the app and submission details through a private support channel. Thank you.
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3
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109
Activity
19h
Urgent: app stuck In Review for 24 days (since September 21)
My app Theovia (iOS, version 1.0) was submitted on September 21 and has shown "In Review" ever since. That is 24 days, when Apple says 90% of submissions are reviewed in under 48 hours. What has happened so far: September 29: App Review asked about guideline 2.3.2 (my subscription images). I sent four new images. October 6: App Review replied "We will continue the review of your app at this time." Nothing since. Since then I have sent three requests through Contact Us (App Review Status) and an expedited review request. The status has not changed. This delay is hurting my business. I am a small independent developer. I planned the iPhone launch around Navratri, one of the biggest festivals for the Hindu users the app serves, and that date has now passed. The app is live on Google Play, so I am paying for ads that can only reach Android users, while iPhone users who ask for it have nothing to download. The next date that matters is Diwali on November 8, and I cannot plan for it without knowing where this review stands. I have answered everything App Review asked, and nothing has been asked of me since September 29. Could someone from App Review please look at this review today and tell me exactly what, if anything, is still needed? I will respond the same day. Thank you.
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1
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197
Activity
19h
Unlisted request pending since Sep 29 – 3.2 rejection loop between App Review and Developer Support
Hello, We submitted an Unlisted App Distribution request on September 29, 2026 and still haven't received a decision. We seem to be stuck in a loop between App Review and Developer Support. App: Vardım (App Apple ID 6816233538) Unlisted request case: 102979701136 App Review submission: da98301b-fdc5-4d28-a09d-0abe0b1daab2 Timeline Sep 26: App submitted to App Review (version 1.0). Sep 29: Unlisted App Distribution request submitted. Oct 3: Rejected under Guideline 3.2. App Review told us not to resubmit until we receive the unlisted decision by email. Oct 6 and Oct 9: App Review asked us to contact Developer Support via Distribution > Other Distribution Questions. Oct 15: Developer Support said they cannot help with App Review matters, referred us back to App Review, and closed case 102992104513. Oct 21: We asked App Review again in App Store Connect. No reply yet. Oct 22: We opened follow-up case 103004741994 and replied to the Developer Support email. No reply yet. The distribution method still shows Public in Pricing and Availability. We have not resubmitted, as instructed. The app is a workforce attendance app used by employees of several independent organizations on their personal devices. Accounts are created by each organization's administrator. Apple Business Manager distribution isn't practical for us, which is why we requested unlisted distribution. Could someone from App Review or Developer Support please confirm whether our unlisted request is still under review, or tell us if anything is needed from us? Thank you.
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2
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103
Activity
19h
iOS app stuck "In Review" since October 16, 2026 – Case ID 103004716929
Hello App Review team, Our iOS app Barie AI (Apple ID: [6802271113]), version [1.0.3], has been in "In Review" since October 16, 2026, 22:02 UTC — now 17 days — with no messages in App Store Connect. Support case ID: 103004716929 (opened October 22, no reply yet) This submission includes our first in-app purchase The demo account in App Review Information has full access and credits Could you please check the status of this review or let us know if anything is needed from our side? Thank you.
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15
Activity
19h
App update stuck in "Waiting for Review" for 24 days (since Oct 9), no communication
Hello, Our iOS app update has been "Waiting for Review" since October 9, 2026, with no status change or message from App Review. App: LoveYug: Couple Games for Two Apple ID: 6764535507 App Store: https://apps.apple.com/app/id6764535507 Version: iOS 2.0.1 (Build 61) Submission ID: ee368da7-67ea-47b4-af79-6a0b301f3896 Timeline: October 2: Version 2.0.1 was rejected under Guideline 1.1 for a keyword in our App Store metadata. October 3: We removed it from the metadata in every localization, replied in App Review, and resubmitted. October 9: We withdrew the submission to include a new build (61) and resubmitted the same day. November 2: Still "Waiting for Review", with no further questions or issues reported. What we have tried: Requested an expedited review twice Contacted App Review through the Contact Us form Opened two Developer Support cases: 102988518785, 103012593576 None of these has received a substantive response. Our app is already live on the App Store (version 2.0.0), and this update is already live on Google Play. iOS users are stuck on the older version, without the new features and fixes. We fixed the earlier issue the same day and have not changed the binary or metadata since October 9. We are not asking for approval without review. We only want to confirm the submission is correctly queued and not stuck on a hold, or to learn whether we need to do anything else. Could someone from App Review look at this submission or escalate it? Thank you.
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18
Activity
19h
App Review Guidelines 2.5.2, 4.2.6 and 4.7 private user-created tools within a single iOS app
We're evaluating a future iOS app that allows users to create and use small, private personal tools inside a single installed app. A generative model produces declarative UI and data-processing descriptions. The installed app interprets these using built-in functionality. For example: UI may use HTML/CSS/SVG with JavaScript disabled. Data calculations may use restricted, read-only SQL over app-controlled local data. Generated content cannot download or execute arbitrary code or independently access device APIs. Persistent changes go through predefined actions controlled by the installed app. These tools are intended for personal use and are not publicly distributed or submitted as separate apps. We're trying to understand the applicable guidelines before committing to an iOS implementation. Questions: Under Guideline 2.5.2, would these generated descriptions generally be considered data/configuration interpreted by the app, or could they be considered code that changes app functionality? Would private, per-user tools of this kind fall under Guideline 4.7, even if they contain no JavaScript and are not distributed to other users? If 4.7 applies, how would the software index and universal-link requirements in 4.7.4 apply to private, locally stored tools? Under 4.7.2, would invoking a predefined, user-authorized native action through the host app be considered exposing native platform APIs to the generated tool? Is the single-binary hosting approach discussed in Guideline 4.2.6 relevant to this architecture? We're not seeking pre-approval, only clarification on which guidelines and boundaries we should design for. Thank you.
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16
Activity
19h
Mac build approved, iOS stuck “Waiting for Review" since Oct 20
My first app has been "Waiting for Review" on iOS since October 20. App Review, if you could please take a look and put me over the finish line, I'd be extremely grateful. The Mac version has been approved, iOS should just need the quickest of looks. App name: Shutterbug: Photo Stacks Apple ID: 6446296940 Submission ID: c8500f13-745b-464d-b6b6-ca135032e257 Oct 17: Submitted for review, iOS and Mac Oct 19: Rejected under Guideline 4.3. I replied with details, updated the metadata, and resubmitted the same day Oct 20: Rejected under Guideline 5.1.1(iv) for the label on the button before the Photos permission prompt. I changed "Enable Access to Photos" to "Continue" and resubmitted within hours Oct 23: Mac version received the same 5.1.1 rejection, I resubmitted with the same fix within hours Oct 26: Requested expedited review Oct 29: Contacted App Review through the Contact Us form, no response yet Nov 2: Mac version approved. iOS version, with the identical one-word fix, still "Waiting for Review" I'm an independent first time dev. Website and launch materials are finished, and built around October photos, so I'd hoped to release in October. Thank you for your help!
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56
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19h
Unbelievable: 2 App Store rejections, ZERO uses of our app's main feature. What would you do - appeal or resubmit?
I'm genuinely at a loss with Apple's App Review process. Our backend records show that across BOTH reviews, Apple's reviewers did not complete a SINGLE use of our app's core functionality. Not once. ZERO completed generations. For the latest review, our logs confirm Apple successfully logged in, but recorded ZERO generation requests and ZERO credits consumed. This isn't some minor feature. It's the entire foundation of our app. Our app fundamentally changes and becomes personalised as it's used. Without completing that process, you're essentially judging an incomplete product. Submission ID: 6a126514-9bb6-4d91-923c-bf29aacb1b68 Here's why this is so frustrating. We spent months deliberately building an app that offers functionality and a user experience fundamentally different from existing competitors. This wasn't another copycat app - avoiding that was central to its design from day one. We explained these differences extensively in our App Review notes. Yet Apple has rejected us TWICE under Guideline 4.3(b) — Design Spam. We even provided a narrated walkthrough demonstrating exactly what makes our app unique. Our video analytics show ZERO views. So we're being rejected for supposedly lacking originality, despite neither review producing a completed use of our main feature and no recorded views of our demonstration. After both rejections, we've received nothing but generic responses telling us to improve the app, without identifying a single specific problem. How are independent developers supposed to fix something when Apple won't explain what's wrong? We've now filed a formal appeal, which could take a month, with no visible queue position, progress updates or estimated timeframe. Meanwhile, we've already missed multiple planned marketing opportunities, and waiting could mean missing even more. We're not asking for guaranteed approval. We're asking for a fair review of what we've actually built. Has anyone else experienced this? What would you do? Wait for the appeal, hoping the App Review Board properly evaluates the app, even if it takes another month and we miss more deadlines? Withdraw the appeal and resubmit, hoping for a different reviewer, but risking another rejection without proper testing and further warnings against our developer account? I'd genuinely appreciate advice from anyone who's experienced something similar, especially those who've successfully appealed a 4.3(b) rejection. At this point, I genuinely don't know whether this is a reviewer misunderstanding, an automated rejection process, or something else entirely. But how can Apple determine that an app lacks originality when its defining functionality hasn't even been tested?
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13
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552
Activity
20h
App rejected, no substantive replies and no response to my appeal — what should I do?
Hi everyone, After my app was rejected, repeated contact attempts and an appeal have not led to any meaningful guidance. What should I do next? Apple ID: 6807882674 Review timeline (all dates are in 2026): September 7: First submitted the app for App Store review. September 16: The app was rejected. I then sent three messages through Contact Us and received no reply to any of them. I subsequently submitted an appeal, which also received no response. During this period: I continued developing the app, updating the review information and resubmitting. Multiple TestFlight external beta builds were also rejected. When I contacted Apple about those rejections, the replies were generic process information with no specific advice on what to change. October 20 (UTC): Resubmitted the app for App Store review. As of October 27, it is still Waiting for Review, with no further update. It has been 50 days since my first submission, including rejection, an appeal and resubmissions. I understand that reviews take time. However, the replies I have received feel mechanical and unhelpful: they repeat general process information without addressing my specific questions or explaining what needs to change. I still do not know how to move forward. Has anyone experienced a similar situation? How can I obtain case-specific guidance? If an Apple staff member sees this, could you help check my case or advise on the next step? I can provide the relevant case numbers through the support channel. Thank you for your help. I will update this thread daily until there is substantive progress with the review.
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346
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1d
Rejected over a form field, then 48+ hours of silence after a non-code fix. Is anyone looking at submission 5fd41009?
I have been fighting to get a small app through App Review since October 23 and I am honestly running out of patience. Let me lay out the facts, because at this point the delays have nothing to do with our app. App: Sensoludek (Apple ID 6823115588), a companion app for a small Polish brand of handmade children's educational books. Submission ID: 5fd41009-f25a-413e-a0ba-03dc693afa3b, version 1.0 (23). Oct 23: first submission. Rejected under 3.1.1 because our subscription was sold on our website. We tried the reader app route (3.1.3(a)) with no prices and no links in the app. Rejected twice more under 3.1.1. Fine. We implemented In-App Purchase with StoreKit 2, four auto-renewable subscriptions, restore purchases, terms and privacy links, everything by the book. Submitted on Oct 29. Expedited review requested and granted. Oct 30: rejected under 2.1(b), "cannot locate the In-App Purchases". The reviewer had signed in with the demo account from Sign-In Information, which already had the subscription content unlocked. The Review Notes clearly described a second demo account without the subscription, with its e-mail and password, and explained exactly where the purchase screen is. That paragraph was not read. Oct 30, 22:16 UTC, minutes after the rejection: we moved the second account into the Sign-In Information fields, replied with step-by-step instructions and resubmitted. This was not a code change. It was a form field. Our server logs show the purchase screen being opened on that account four minutes later, so the reviewer could see the subscriptions immediately. Since then: nothing. No message, no status change, "Waiting for Review" for more than 48 hours. An appeal filed with the App Review Board on Oct 28 also has no answer. The "Reply to App Review" window is locked while the status is "Waiting for Review", so I cannot even ask the reviewer what is going on. Meet with Apple has no appointments available until mid-November. Developer Support cannot touch the review queue. There is no official channel left, which is why I am writing here. For comparison: the same app has been live on Google Play since October 26 with zero issues. Every day without the iOS version is a day the brand cannot sell to its customers, and most of them are on iPhones. I would understand a delay if we had ignored the guidelines, shipped something broken, or missed a legal requirement. None of that happened. We are stuck on a demo account field, which was fixed within minutes, and the submission has been sitting untouched for two days. Could someone from App Review please look at submission 5fd41009 and either finish the review or tell us what else is needed? We will answer within minutes. Szymon Miks
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197
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1d